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Pressure mounting for new Sydney airport deal
Matt Falcus Transportation Technology & AutomotiveThe saga surrounding the construction of a new airport in Sydney, Australia, has continued to unfold over the past week, as pressure has been placed on the developers to confirm their plans, and the government has been asked for money to ease the burden. The new airport for Sydney is to be constructed at Badgerys Creek, to the west of the city. The Australian government has a target of 2026 to have the facility operational and open to flights in a bid to ease congestion at the existing Kingsford Smith Airport.
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Modern tech leads to hotel hack in Austria
Bambi Majumdar Travel, Hospitality & Event ManagementTechnology is often a synonym for progress. Yet, when it leads to crime, we may find it easy to revert to simpler, pre-tech methods. Romantik Seehotel Jaegerwirt, a 111-year-old hotel in Austria, has had a harrowing time thanks to cybercrime. Hackers targeted the hotel and breached its keycard system, making it impossible for some hotel employees and guests to use the rooms until a ransom amount of more than $1,600 was paid.
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Will supermarkets become a new competitor for restaurants?
Linchi Kwok Food & BeverageThere are four levels of market competition: product-form, product-category, generic and budget competition. It is not until a business understands exactly at what level a product/service is battling against its competitors that effective marketing strategies can be developed.
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Valentine’s Day: Fast facts from the heart
Kaylee Nelson RetailAh, sweet Valentine's Day. Loved by some, hated by others, Feb. 14 is unavoidably well-known in America to anyone who shops for groceries, surfs the web or just likes chocolate. Despite not being a true national holiday in any country, the popular date calls for the celebration of love — in many forms and fashion.
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‘Locavore’ is the new buzzword in the restaurant industry
Bambi Majumdar Food & BeverageAccording to chef experts who spoke to CNN, 2017 will see a significant shift in the food and beverage industry — a shift away from the celebrity culture to more of a community focus. And eating locally produced foods, known as "locavore," will be one of the biggest food trends this year.
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Associations and the sharing economy: Coming to a meeting near you
Julie Bernhard Association ManagementIt's clear that annual meetings are the pinnacle of any organization. They are the forefront of what the organization has to offer members, ranging in everything from continuing education to the largest gathering of the greatest minds in the field.
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Touch points to enhance the customer experience
Deena Murray Travel, Hospitality & Event ManagementOur office team recently took a field trip to the "Happiest Place on Earth" — Disneyland. This trip was an opportunity to learn from one of the best on ways to make clients feel special. We had spent time throughout the year developing touch points to use with our clients to help build relationships. We define a touch point as every place or opportunity that a client is touched or interacts with our team, products or brand. It can be initiated by the client or it can be initiated by anyone on the team.
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Pennsylvania’s national parks: Historic and natural treasures
Judy Connors Travel, Hospitality & Event ManagementThe Christmas tree is down, the kids are back at school and the deep winter is upon us. It's still a couple months until warming temperatures bring us the growth signaling the beginning of spring. Between now and then, however, there are long holiday weekends that present the perfect opportunity to do some traveling. An economical, convenient, and interesting trip would be to visit one of Pennsylvania’s national, and natural, treasures.
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Sudden clouds darken US tourism potential in 2017
Bambi Majumdar Travel, Hospitality & Event ManagementPresident Donald Trump's executive order to place a 90-day travel ban on seven countries is having a strong ripple effect all over the world. The United Nations' World Tourism Organization warned that the U.S. tourism industry will suffer a big hit due to recent developments. As the statement pointed out, the travel and tourism industry has been a big boost for our growth and job creation.
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What we know about online reviews — and what we don’t
Linchi Kwok Travel, Hospitality & Event ManagementOnline reviews have now become a major information source for consumers when they make a purchasing decision even though many online review websites — including TripAdvisor and Yelp — were not established until the early 2000s. It is thus not surprising to see a high level of research activities related to online reviews.
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