Recent Articles

• What lessons did COVID-19 teach your healthcare organization? Use what…

  Lisa Mulcahy Healthcare Administration

  Every hospital administrator, physician and caregiver has been tested and changed by the COVID-19 pandemic. While the challenges your facility faced were no doubt huge and tremendously difficult, you and your teams can now take the lessons you learned while operating during COVID-19 to improve patient care to its highest degree — and you can innovate for the future through key steps that will ensure you’re prepared for anything. Use the following science-based advice for identifying and implementing the changes you need to offer your very best to your community.

• Pandemic-created challenges become corporate responsibility opportunities

  Peggy Smedley Healthcare Administration

  Uncertainty caused by the COVID-19 pandemic has plagued businesses around the globe — particularly those in the supply chain community — accentuating weaknesses never seen before. However, if considered from a different perspective, it has given rise to opportunities for these same companies to shine like beacons in the night. When the pandemic first hit, supply chains were disrupted — so much so that an everyday consumer quickly understood what the supply chain was and how it might impact being able to access goods in a timely manner.

• Infographic: How to set work boundaries to avoid burnout

  Pia De Los Reyes Healthcare Administration

  With remote work being the new professional normal, it can be especially challenging to stay productive and separate job stress from our personal lives. When stress is high and maintained over a period of time, it can lead to burnout or a type of work-related stress that can have a myriad of negative effects on your health and productivity. Those experiencing burnout can suffer from fatigue and mental exhaustion, and it can also lower work performance and cause job dissatisfaction. Over time, burnout can increase your vulnerability to disease and even potentially cost you lost income because of unpaid sick leave or a missed promotion.

• With succession planning, avoid the ‘Alice in Wonderland’ syndrome

  Donald F. White Healthcare Administration

  Do you remember Alice, the little girl who fell down a rabbit hole and ended up in Wonderland? As Alice wandered about Wonderland, she came upon a Cheshire Cat with a distinctive, mischievous grin. Too many people are on their way to somewhere, with little to no idea what or where somewhere is. They assure themselves that someday they’ll know what and where somewhere is because, well, aren’t they on their way there? Sadly, when it comes to business continuity and succession planning, most business owners are like Alice — on their way to somewhere, yet with little to no idea what or where somewhere is.

• Podcast: How to sell packages in a cash-based practice

  Jarod Carter Healthcare Administration

  Offering discounted multi-treatment packages can be a great way to help fill your clinic’s schedule and minimize drop-offs to maximize the raving fans you create for your practice. However, the higher price tag can scare off those who aren’t totally sold on the value of your services if you don’t frame the "ask" in a way that builds trust, addresses objections, and is timed perfectly. In this episode, I walk you through how to effectively sell packages to your patients, including the simple analysis that will enable you to predict if offering discounted plans is likely to leave you with regrets down the road.

• B2B tactic boosts high-value service lines

  Jeff Barasch Healthcare Administration

  While healthcare organizations are busier than ever due to the pandemic, their bottom lines have suffered. But hospitals and healthcare systems can offset the fiscal hit by leveraging their top revenue-generating clinical services. High-value service lines, even in competitive markets such as metro New York, have been setting themselves apart with precisely targeted, multi-faceted B2B marketing that incorporates specialty publications. Elite cardiology and ortho service lines have used high-impact journal-style publications to target referring physicians with a great deal of success.

• Bridging the gap: How to reach herd immunity with vaccine confidence

  Brian Wallace Healthcare Administration

  After a year of COVID-19 significantly affecting our lives, a light at the end of the tunnel to normality is finally here. Three effective vaccines have been distributed throughout the U.S. and hope for herd immunity is in sight. However, there is still a gap between those being vaccinated and those who do not want to be vaccinated. Approximately 10 to 15% of the U.S. population will need to change their mind about being vaccinated in order to reach herd immunity at 70 to 85%. The main two reasons for vaccine hesitancy are freedom of choice and side effects. Freedom of choice must remain, but with incentives given by the government or companies, many who are hesitant may go ahead with the vaccine.

• Tech tricks that could prevent future COVID-19 outbreaks in your healthcare…

  Lisa Mulcahy Healthcare Administration

  Even as the COVID-19 pandemic finally seems to be showing signs of slowing down in the U.S., you know as a hospital administrator or physician that you still can't take your eye off the ball in terms of prevention strategy. One of your top priorities will be stopping any further coronavirus spread in your facility until herd immunity and/or highly controlled case counts have been reached in your region, so you need up-to-date solutions your staff can swiftly and easily implement. The following cutting-edge techniques can mean simplified and highly effective infection control for your organization.

• Optometrist discovers cannabinoids as means to identify use of marijuana

  Dr. Denise A. Valenti Healthcare Administration

  Unlike for alcohol, there is no breathalyzer or in-the-field measure of performance such as the Standard Field Sobriety Test. Impairment Measurement Marijuana and Driving (IMMAD), based in Quincy, Massachusetts, is a bioscience company working to fill the gap of limited technology to detect impairment to drive with marijuana use. IMMAD is collaborating with the Boston University School of Medicine’s Biomedical Forensics (BMFS) Program to do something about the risk of marijuana impaired drivers contributing to fatal crash rates.

• Infographic: Pandemic digital health trends you should know

  Brian Wallace Healthcare Administration

  The COVID-19 pandemic brought a rapid acceleration in digital health services and telemedicine. Much of the digital transformation in healthcare has been driven by patient expectations and has little to do with doctors' age or level of experience. Today, physicians are more likely to recommend health-related smartphone apps, fitness wearables and other technology to their patients. Many use social media to engage with and educate patients. In fact, 87% of doctors who are high digital adopters share educational videos with patients regularly.

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