Recent Articles

• Customer experience and employee engagement: An interconnected working…

  Katherine Radin Travel, Hospitality & Event Management

  The link between employee engagement and customer experience can lead company's success or failure. Find out how to strengthen that link here.

• Revenge travel: Making up for lost time, but at what cost?

  Katherine Radin Travel, Hospitality & Event Management

  Revenge travel is taking the hospitality industry by storm as tourists take advantage of lighter pandemic travel restrictions. Read on to find out more about the trend and its impact.

• 7 ways to balance your work-from-home routine

  Acacia Munoz Travel, Hospitality & Event Management

  Successful work-from-home routines require boundaries to create a sustainable situation and help maintain a healthy work-life balance. Here are seven steps to follow to reset your work-life balance and set your own routine while working remotely

• Oklahoma City’s First Americans Museum: A celebration of native culture

  Dave G. Houser Travel, Hospitality & Event Management

  ​The rhythmic sounds of drumming, shaking and chanting of ruffled and beaded Chickasaw dancers echoed off the looming glass and steel edifice of Oklahoma City's dazzling new $175 million ​First A​mericans Museum on Sept. 18 – signaling the opening of a repository uniquely designed to tell history through the lens of the region's tribal peoples.

• What if labor shortage is a long-term threat to the hospitality and tourism…

  Linchi Kwok Travel, Hospitality & Event Management

  The U.S. economy finally shows signs of a strong recovery from the pandemic. Nevertheless, the surging delta variant cases, inflation, and the global supply chain disruption, among other concerns, add considerable uncertainty to the economic outlook. However, the hospitality and tourism industry is unlikely to recover any time soon.

• Hail to the chiefs: An in-depth look at America’s presidential libraries…

  Dave G. Houser Travel, Hospitality & Event Management

  America's presidential library system includes 14 libraries administered and operated by the National Archives and Records Administration (NARA). These repositories preserve and make available to the public the papers, letters, records, collections and historical artifacts of every president since Herbert Hoover, whose term ended in 1933. Let's take a closer look at five of the most popular presidential libraries and museums.

• 6 unsung American wine regions

  Dave G. Houser Travel, Hospitality & Event Management

  The entire world knows about the Napa and Sonoma Valleys — the nation's premier wine growing regions — swarmed by millions of oenophiles annually. That's why we are not taking you there in this report, suggesting instead some lesser-known wine regions in places you might not expect to find them.

• Hotel industry trying to capitalize on vaccinated tourists, but continues…

  Katherine Radin Travel, Hospitality & Event Management

  ​As vaccinations ramp up and re-openings continue on a global scale, the hotel industry is eager to move past the coronavirus pandemic. But COVID-19 variants loom, labor shortages have decimated staffing numbers, and government policies are forcing a new path forward, rather than a return to how things once were. Let's take a look at some of the challenges the industry is facing.

• America’s favorite lakes for family fun

  Dave G. Houser Travel, Hospitality & Event Management

  It's hard to imagine a better way to spend a summer day than by splashing about in a refreshing lake. America is home to thousands of them, of course, including about 200 major lakes. Checking out possibilities across the country, we've come up with seven particularly splendid lakes for family vacation fun. So grab your floaty and join the sun squad at one of these shimmering gems.

• How resorts are keeping visitors safe from COVID

  Joseph Cahn Travel, Hospitality & Event Management

  ​It's been a long time coming, but trends show that travel is back and better than ever. With resorts opening their doors with greater capacity for more and more visitors, it's time to address the elephant in the room: Yes, resorts are safe to visit. From check-in to check-out, poolside margaritas to room-service pastries, let's explore a day in the life of all-inclusive resorts and how they're keeping you safe from COVID.

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