Retail Exclusives

Recent Articles

  • Infographic: Reselling leads to a sustainable future

    Brian Wallace Retail

    Reselling items has another benefit other than personal profit that is sparking a lot of movement — promoting sustainability. People who resell have all sorts of niches that help our planet in different ways — from salvaging parts to repair appliances which in turn keep those parts from ending up in landfills to working on refurbishing tech so that new, harmful tech isn't created. When buyers, sellers, and companies all begin working together and commit to a sustainable future we can start to make a real difference in helping our world.

  • What if labor shortage is a long-term threat to the hospitality and tourism…

    Linchi Kwok Retail

    The U.S. economy finally shows signs of a strong recovery from the pandemic. Nevertheless, the surging delta variant cases, inflation, and the global supply chain disruption, among other concerns, add considerable uncertainty to the economic outlook. However, the hospitality and tourism industry is unlikely to recover any time soon.

  • 5 fresh ways to beat consumer decision fatigue in your social media and…

    Lisa Mulcahy Retail

    As a business owner or marketer, you've probably thought that the causes of decision fatigue which could stop a consumer from paying attention to your brand messages online are completely out of your control, right? Think again. Decision fatigue has everything to do with the specifics of your customers' lives at any given moment, and nothing to do with the quality of your brand and product.

  • Want your employees to voice suggestions when customers treat them poorly?…

    Linchi Kwok Retail

    When consumers know they are always right, they may breed a sense of superiority or entitlement, expecting the frontline employees to comply with any customer behaviors. Current literature has identified customer mistreatment's negative effects on employees' psychological states and work-related intentions/behaviors. Companies need to promote employees' customer-focused voice behavior, through which they can gain first-hand knowledge about their customers and identify potential issues for service improvement.

  • Infographic: Gen Z e-commerce trends — sustainability and the second-hand…

    Brian Wallace Retail

    Through the pandemic, an interesting trend has emerged in the world of e-commerce, particularly with the Gen Z demographic. Dubbed "recommerce," the second-hand economy is going strong in terms of buying and selling goods online.

  • Smart supermarkets: How AI is helping stores of all sizes step into the…

    Mark Perry Retail

    Although transitioning from a traditional store format to one where cashiers are no longer required may be an intimidating prospect for many smaller retail businesses, the benefits of making the switch far outweigh the risks. Thanks to several technological advances over the past decade around artificial intelligence (AI) and machine learning, retail organizations of any size can now automate their sales floors without incurring unrealistic costs.

  • 8 questions every aspiring business owner must ask

    Patrick Burke Retail

    Do you have what it takes to own a business? Your first answer might be that it depends on the market, but that's only part of the story. So is thinking it depends on your product. The bottom line is it depends on you. If you don’t focus on your own drive, abilities, and tolerance for stress and uncertainty, you’re missing a key part of the equation. And if you start a business without really finding out if you should, you’re making a grave mistake. Say you've got a great idea. You've got a niche service. You've done the research and there’s space for you to grow a company. Before you start looking for a storefront, look in the mirror — by asking these eight simple but vital questions of yourself.

  • 4 steps to empower yourself to accomplish your goals

    Rob and Steve Shallenberger Retail

    People who have a sense of direction and purpose feel empowered. Yet only 10% of people have written professional and personal goals. Imagine how great it would feel to take all your good intentions and make them a reality. In other words, to get laser-focused on the things that matter most — and have the motivation to actually do them! To set your own roles and goals, follow these four steps.

  • How to align your content with search intent

    Joe Dawson Retail

    It sounds simple but converting people when they visit your site is harder than you think. This is because brands spend a lot of time and effort focused on earning visits but not conversions. So how will aligning your content feed into search intent, converting visitors into customers? There are many reasons why, when people visit your site, that they don't convert. Poor user experience, also known as UX design, could partly be to blame, but what will also be affecting it is that search results have attracted users with "low purchase intent."

  • Infographic: How to protect your intellectual property

    Mike Floeck Retail

    The world is increasingly interconnected and ideas are accessible at the blink of an eye, which also means your ideas are more vulnerable to theft than ever before. Your ideas are considered your intellectual property, a term used to define any creative capital owned by a business or an individual. Music, artwork, photography, and more are all forms of intellectual property that need to be protected. For businesses, intellectual property also includes logos and artwork, names, slogans, and unique text that are elemental to the business' success.

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