Linchi Kwok
Linchi Kwok (Lingzhi Guo) is an assistant professor in The Collins College of Hospitality Management at California State Polytechnic University Pomona (Cal Poly Pomona). He came to Cal Poly Pomona by way of Syracuse University and Rochester Institute of Technology. He is a blogger and publishes refereed journal articles on social media, service operations and organizational behavior. Linchi's perspectives on social media have been quoted in The New York Times and NBC News. Linchi received a master's degree in restaurant, hotel, and institutional management, a Ph.D. degree in hospitality administration from Texas Tech University and an MBA degree from Syracuse University.