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Irksome inns: Hotel hospitality lacking for tour groups
Shebby LeeAs I am out and about across the American landscape on tours, I have plenty of opportunities to observe the hospitality (or lack thereof) that various suppliers provide to the traveling public. Here are some of my observations specific to the needs of group travelers.
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Why there’s no such thing as a bad attitude
Harry J. Friedman“He's got a bad attitude.” “She's not a team player.” “He's not a very pleasant person to work with.” Does this sound familiar? It probably does. Every manager has had an employee who just wasn't part of the team. You advise the employee that they have a bad attitude or need to be better at teamwork.So why doesn’t that kind of advice solve the problem?
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Even downtown remodeling projects are bigger in Texas
Bambi MajumdarDowntown remodeling is a hot topic now. Increasing number of local governments and municipalities are focusing on changing the face of their downtowns and converting them into modern areas of work and leisure.
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Traveler or camper — Which are you?
Michael CharlandRecently a friend who is also a full-time RVer made a statement that I found interesting regarding types of RVers. “I am a traveler, not a camper,” she said. She was making the statement in her frustration at not getting good Wi-Fi service at an RV park. This got me thinking about the statement and what it means to RVers and the services they expect.
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Making a positive impression with your exhibit
Karin Roberts Travel, Hospitality & Event ManagementFor companies not accustomed to advertising or trade show exhibiting, turning a basic marketing message into an ad or a trade show display that can draw attention can be a challenge. It may be tempting to just do it yourself rather than pay for professional writing and design, but making the right impression is worth the extra investment. You can only stand out from the crowd when your exhibit, ads and other promotional materials work together to reach the right audience with the right message and brand image.
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