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Glass half-full or half-empty? Maybe it’s time to get a pitcher

Jessica Taylor Business Management, Services & Risk Management

Is your glass half-full or half-empty? This question has been used for decades to emphasize the difference between negative and positive thinking. It's the tool that's used to describe two type of people — optimists and pessimists. But how do you know how full someone's glass is?

What type of landlord are you dealing with?

Dale Willerton and Jeff Grandfield Retail

Most tenants don't realize that landlords fall into different categories, and these landlords have different motivations for owning the types of commercial real estate investments that they do. Here are a number of different types of landlords and how to deal with each of them.

Follow the program to work less, earn more

Fred Berns Business Management, Services & Risk Management

Working fewer hours and making more money isn't a pipe dream. It's a program. It's a program followed by many of the most financially successful small business professionals. These individuals are based worldwide. Their products and services vary. So do their expertise and experience levels. And they run their businesses in a wide variety of ways.

Is technology actually slowing us down?

Benoit Gruber Science & Technology

Welcome to the Digital Age. Gone are the days of typewriters, Polaroid cameras and rotary phones. Computers, digital cameras and smartphones have not only replaced their prehistoric counterparts in our ever-advancing technological world, but they are seemingly as much a necessity to one's survival as food and clothing.

Airbnb, Uber causing a seismic shift in business travel

Suzanne Mason Travel, Hospitality & Event Management

From paper maps to electronic GPS, from phone reservations to mobile apps, travel has evolved in more ways than one. The biggest change in recent years has been the rapid rise of the sharing economy and how it is changing the way we travel for business.

Be careful letting employees use their smartphones for work

D. Albert Brannen Business Management, Services & Risk Management

In today's connected world, employees often ask their employers to permit use of their personal smartphones, tablets, laptops or even their home desktops for work. Workplaces differ, and there is no "one size fits all" bring your own devices (BYOD) to work policy for employers.

Don’t let desperation drive your decisions

Anne Rose Business Management, Services & Risk Management

You're short-handed and desperately need to hire another employee, so you hire the first breathing person that mails in a job application. Or maybe there's been a dearth of clients and your bank account is desperately low. You need a client fast, so you accept the first prospective customer who calls on the phone.

5 steps to prep for that tough job interview

Catherine Iste Business Management, Services & Risk Management

You made it past the thousands of others jockeying to get an interview for your dream job, and the big day is approaching. Odds are what got you in the door is not enough to get you the offer.Fortunately, preparing is easy if you remember that interviewers really just want to hear three things.

Dealing with underachieving employees

Billy Arcement Business Management, Services & Risk Management

In today's competitive work environment, leaders are charged with maximizing employee productivity, minimizing costs and improving profits — not always an easy task keeping all three going well. Among the monitoring responsibilities, people performance is high on the list. So, how should a leader approach an employee who is clearly underachieving and impacting productivity, costs and profits?

Performance evaluations that employees and managers love

Hank Boyer Business Management, Services & Risk Management

If done effectively, both employees and their managers will look forward to the process and will be willing participants. The mentality moves from, "we have to do this" to "we get to do this." When the organization aligns around something as fundamental as an honest dialogue about performance, the future can be so much brighter. Here's how organizations can "fix" their performance evaluation process.

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