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Setting goals the S.M.A.R.T.E.R. way
D. Albert Brannen Business Management, Services & Risk ManagementSince the early 1980s, management consultants have used an acronym, S.M.A.R.T., to guide people through effective, objective goal-setting. That easy acronym is still one of the most popular frameworks for performance management in the workplace — or in any other goal-setting for that matter. Over time, this acronym has been tweaked and expanded. One variation is to make goals S.M.A.R.T.E.R., which indicates that goal-setting is an ongoing, continuous improvement process.
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How to avoid health system staff turnover and employee poaching
Scott E. Rupp Healthcare AdministrationStaffing shortages and turnover problems have become two of healthcare's biggest problems. Not only is finding quality talent a problem, keeping it is, causing concerns for hiring managers and recruiters in the current healthcare economy. Experts offer a few tips for retaining staff.
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The enemy within: How indirect spend management impacts profit margins
Frank Wilhelm Business Management, Services & Risk ManagementAs the global economy continues to sputter, careers stall and many companies continue to tread water, we obviously cannot just watch helplessly as economic conditions continue to compress and batter our profit margins with continually depressed revenue streams. But what can management do? As opportunities to bolster our top lines diminish, we need to focus intently and intelligently on the issues that impact the bottom line that can help us to mitigate the cash flow challenges, help expand profit margins and take advantage of emerging opportunities as others fail.
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Overcoming bias: 3 things to consider when interviewing
Catherine Iste Business Management, Services & Risk ManagementOrganizations often say they are committed to a diverse workforce or transparent hiring. But organizations are made up of people, and people naturally judge others on their own individual set of parameters. In many cases, they do not even realize how much their own perception can cloud their image of a candidate.
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Use a ‘winner’s workbook’ to account for your accomplishments
Fred Berns MarketingIt may not say so on your website, social media sites or business card, but you're a sales and marketing specialist. You are, in fact, the sales and marketing director of your own personal corporation. The sooner you acknowledge that — and polish your skills in that capacity — the sooner you'll close more sales, seal more deals and earn the income you want and deserve.
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Does maturity really matter in leadership?
Betty Boyd Business Management, Services & Risk ManagementMaturity is usually relegated to those individuals who are considered wise and sage. Maturity does not always mean you are of a certain age. Most people view someone that not only is mature but also has a position.
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How to ensure your business avoids ‘Mobilegeddon’
Jessica Taylor Science & TechnologyStop me if you've heard this before: "Your website needs to be mobile-friendly." Companies have heard this mantra for years, but now a tangible penalty is in effect that punishes websites that don't render well on smartphones and tablets. Blame it on "Mobilegeddon."
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Mentoring and leading go hand in hand
Betty Boyd Business Management, Services & Risk ManagementLeadership is an opportunity to give back, and mentoring is the best way to build future leaders. Mentoring allows leaders to pass on their knowledge, which benefits both those being mentored and the organization.
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Total cost of ownership: The challenge of effective supply chain management
Frank Wilhelm Facilities & GroundsCompanies are always looking for creative ways to reduce costs and expand profit margins. In some cases, new and innovative approaches are employed. In others, proven but overlooked techniques are being resurrected and applied.
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Do emoticons have a place in business communication?
Danielle Manley CommunicationsCommunication is constantly adapting to new technology. From beepers in the 1980s to smartphones with instant communication abilities today, communication has evolved to include everything in between.
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