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Emerging food-packaging barrier applications to watch
Don Rosato EngineeringBarrier developments in food packaging are expected to greatly help reduce food waste to better feed a growing world population. Approximately 1.3 billion tons — or one-third of the food produced around the world each year — is lost or wasted on its way from the farm to the fork.
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Industrial production: The state of the union
Stephanie McKenzie ManufacturingWith increased consumer confidence — which translates to increased spending — the demand for industrial production has been seeing steady gains and looks set to continue to do so for quite some time. All signs are pointing to a continuing rise in industrial production as the economy rebounds.
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3 leadership tips for performance coaching
Greg Witz Business Management, Services & Risk ManagementThe business world is changing. Team members are not looking for bosses, but leaders. This holds particularly true for millennials, who want to be coached in the workplace. The challenge is that many leaders are not equipped with the tools to effectively coach their teams and team members for maximum performance.
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Store meetings: They’re not just for breakfast anymore
Harry J. Friedman RetailWould your store meetings be completely unappealing if it weren't for the donuts? There's no reason to suffer through meetings that adjourn with a collective sigh of relief. Learn to make meetings worthwhile and rewarding for everyone involved — even without donuts.
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Leadership lessons: Why it pays to put others first
Scott Steinberg RetailA proud, time-honored tradition among leading organizations and brands, quality customer service has become more than just a given common courtesy today. It has also evolved to become a core necessity in the age of abundance, when dozens of competitors are just click or call away.
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When the customer is wrong
Linchi Kwok Travel, Hospitality & Event Management"The customer is always right." That is probably the most-heard sentence when companies talk about customer service. Yet, in reality, we all know that not every customer is right.
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Why there’s no such thing as a bad attitude
Harry J. Friedman Retail"He's got a bad attitude." "She's not a team player." Does this sound familiar? It probably does. Every manager has had an employee who just wasn't part of the team. You advise the employee that he/she has a bad attitude or needs to be better at teamwork.
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Avoiding security deposit pitfalls when renewing your lease
Dale Willerton and Jeff Grandfield RetailTenants can hit some potential pitfalls with the security deposit when renewing a lease. To be successful in negotiating for the return of a security deposit, you have to know what to expect.
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5 critical trends in marketing to women
Chris Holt MarketingMost marketing teams recognize that women are an increasingly powerful part of the purchasing power equation. A recent study found that only 9 percent of women think they are being marketed to effectively. The percentage drops in ages 50-plus to a scant 7 percent.
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Multistore pet specialty retailers should think inside the box
Marissa Harrison Pet CareAs we approach SuperZoo, one of the largest pet conferences of the year, retailers are eager to get tips on how to thrive in the consumer-driven, omnichannel world. It's no secret that brand loyalty is slipping away.
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