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How much rent can tenants afford to pay?
Dale Willerton and Jeff Grandfield RetailOne of the most commonly-asked questions we hear is, "How do I know how much rent my business can afford to pay?" This question typically comes from entrepreneurs who are planning to open their first business or even buy a franchise.
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Apple Pay is poised to revolutionize the checkout process
Danielle Manley Science & TechnologyApple has become one of the most well-known, innovative companies of this century. From iPods and iPhones to the recently debuted Apple Watch, the company has stayed ahead of its competition by being the innovators of personal technology.
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Mind your KDQs: Turning your sales professionals into sales superstars
Greg Witz Business Management, Services & Risk ManagementHas the performance of your sales team flat-lined? Is performance on the decline? Or perhaps your team is delivering good results but you know that great results are achievable? Killer diller questions, or KDQs, may be an excellent tool you can use to optimize the potential and maximize the performance of your sales team.
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Proactive management: A formula for success
Harry J. Friedman Business Management, Services & Risk ManagementIn both good times and in bad, there are always companies that are making their goals and many that are even exceeding them. So how is it possible for some companies to prosper while so many others are struggling to keep their doors open?
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How to energize your pharmacy career
Greg L. Alston PharmaceuticalWhen you're trying to learn something new, as you will be during your pharmacy career, the only way it will make sense to you is if you have a way to connect to the information. If you can't figure out how the information is relevant to you, it's going to be very difficult for you to learn. Greg L. Alston looks at how he has learned over the years, not just as a pharmacist, but also as an educator and speaker.
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View from Europe: Sainsbury’s marches on
Andrew Gaved ManufacturingIn the cooling industry in the United Kingdom, perhaps more than in any country in Europe, it is the supermarkets that are in the forefront of technology change. For instance, most U.K. supermarkets are not particularly fazed by the increased emphasis on low-GWP refrigerants that is being prompted by the EU’s forthcoming F-Gas regulation, because they are already pretty well advanced on their own natural refrigerant strategies. Among the U.K.'s Big Six supermarket brands, Sainsbury's has stood out for its sustainability initiatives and achievements.
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Are you at the wrong end of the value chain?
Adrian Davis Business Management, Services & Risk ManagementIn the past, the secret to success was economies of scale. This is no longer true. We see large companies collapse. No one is safe. Every organization — no matter how large — began as an idea. Then, organizations go through five stages of maturity.
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Too big to care about customer service
Harry J. Friedman RetailI've been wondering lately how big you actually have to be to stop caring about how you treat your customers. The inspiration for this article came from taking a business trip and finding myself in an airport news/gift store. Zero help. Zero care. Zero everything.
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Should you pay your employees for overtime?
Catherine Iste Business Management, Services & Risk ManagementManagers, executives and owners often want to work around the overtime laws so they classify employees as exempt without making more than a cursory effort to determine if the job duties really require an exemption. This is simply a huge mistake with the potential to cost the organization a lot of money and likely even more of a headache of time and resources spent remedying the situation.
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Recovering lost profits by improving reverse logistics
Alan Kelsky Distribution & WarehousingUntil recently, the most attention that the supply chain got was for product management centered on the new introduction of products or on the outbound shipping part, where volume shipping is part of the product life cycle.
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