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7 key elements of an effective new employee orientation program
D. Albert Brannen Business Management, Services & Risk ManagementNew employee orientation is one of the most important of all human resources transactions. "You never get a second chance to make a first impression," is a saying that really applies to orienting or onboarding new employees. Regardless of the industry or employer, effective new employee orientation should include at least seven key elements.
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Hospitality industry aiming to restore 40-hour work week
Kay Corriere Travel, Hospitality & Event ManagementAre your front-line employees working two or three jobs to make ends meet? The American Hotel and Lodging Association (AH&LA) needs your help to insure that employees in hospitality industries at not forced into part-time status due to the Affordable Care Act.
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What’s the difference between a short-order cook and a pharmacist?
Greg L. Alston PharmaceuticalOK, that may seem like a weird comparison, but let me explain why I think it is important. I'll use the community pharmacist as the example because most people in our profession would agree that community practice probably has the highest burnout rate for pharmacists.
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2014 Halloween designs range from spooky to chic
Bambi Majumdar Interior Design, Furnishings & FixturesThe air is getting festive, and if you are planning your Halloween décor then a quick look at the latest design trends is warranted. A recent survey conducted by the National Retail Federation and the International Council of Shopping Centers has revealed that consumers are set to spend anything between $7.4 billion and $11.3 billion this year for their Halloween shopping.
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Is the age of ‘more and faster’ replacing ‘the customer…
Harry J. Friedman RetailI subscribe to quite a few blogs about retail, and frankly it's interesting to see how many software developers and gadget makers are bidding for the retailer's dollar. This is not merchandising mind you, just things to turn on the customer and bring them into the store, or to be more efficient. Really? Not so sure.
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The keys to creating an ideal workplace culture
Greg Witz Business Management, Services & Risk Management"That's just how we do things around here." If you've ever found yourself on the receiving end of such a statement, you may be unaware of the company culture you've just encountered. Culture — positive or negative — is a hot topic in leadership circles these days.
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Tech companies preparing for battle over impulse purchases
Danielle Manley RetailRetailers use impulse items in checkout lines in a last-minute attempt to increase the transaction amount. But, with the increase in e-commerce, checkout lines are not as busy as they once were. Now, Internet-based retailers have created a new form of impulse items.
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Going vertical: Merchandising at half the price
Kevin Plazak RetailHumans are predators. Our eyes are in front like a lion or a wolf, and we search from side to side. We also form a search image of our "prey" like predators do. Customers who are searching for a product in your store have an image in their mind of what they are "hunting." They walk through your store scanning from side to side searching for their "prey."
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China’s food scandal affecting food sales in the US
Bambi Majumdar Food & BeverageThere is a lesson to be learned from McDonald's recent spate of woes. The food business is by far the biggest global industry, and when you have built a brand as large as McDonald's you cannot afford to go wrong.
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Do you have to own a pharmacy business to be successful?
Greg L. Alston PharmaceuticalOne of the most common questions I receive is, "Can I use professional business skills to improve my career as an employee, or do I have to own my own business to be successful?" That is a particularly awesome question, so let me dig right into it.
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