Greg Witz

Greg Witz is the President of Witz Education in Toronto, Canada. He delivers courses and keynote addresses on leadership, sales and customer service, along with a look at how generational difference impact these topics. Greg works with associations and organizations through out North America, including CSAE, BMO and the Schulich School of Business.

Articles by Greg Witz

• The keys to creating an ideal workplace culture

  Friday, September 26, 2014

  "That's just how we do things around here." If you've ever found yourself on the receiving end of such a statement, you may be unaware of the company culture you've just encountered. Culture — positive or negative — is a hot topic in leadership circles these days.

• Mind your KDQs: Turning your sales professionals into sales superstars

  Thursday, September 11, 2014

  Has the performance of your sales team flat-lined? Is performance on the decline? Or perhaps your team is delivering good results but you know that great results are achievable? Killer diller questions, or KDQs, may be an excellent tool you can use to optimize the potential and maximize the performance of your sales team.

• Decisiveness drives success for companies

  Tuesday, August 26, 2014

  Some people really struggle with making decisions. Some people just can't make up their minds. Neither can some companies. But if they knew what their indecision was costing them, would they change how they operate?

• 3 leadership tips for performance coaching

  Thursday, July 31, 2014

  ​The business world is changing. Team members are not looking for bosses, but leaders. This holds particularly true for millennials, who want to be coached in the workplace. The challenge is that many leaders are not equipped with the tools to effectively coach their teams and team members for maximum performance.

• Don’t be discouraged: Overcome your doubts

  Friday, June 27, 2014

  Growing up, millennials were told repeatedly that if they got a college degree, they would get a job. This in turn would lead to buying a house and starting a family. Unfortunately, this has not been the case. Between struggling to find work and being weighed down by massive amounts of debt, many in Generation Y are having doubts about their goals and dreams.

• Increase revenue through customer service

  Monday, June 16, 2014

  ​Today's business world has gone beyond simply having a good product or service at a reasonable price. Social media has increased the importance of customer service, with 78 percent of online customers recommending the brand to a friend after having a great service experience.

• Generation gaps: Are we really that different?

  Tuesday, April 29, 2014

  Countless articles focus on the differences between the generations and the conflict that can arise as a result. It's difficult to build relationships and support others when you focus on the differences. In this article, we wanted to take the opposite approach and examine the similarities between the generations.

• Step aside, millennials — Here comes Generation Z

  Wednesday, February 12, 2014

  Born from the late 1990s to now, Generation Z is the current generation, and its oldest members are starting to enter the workforce. More importantly, they are researching and interacting with our companies long before they will ever buy our products, making being proactive in understanding these "digital natives" crucial for our companies' future success.