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7 steps employers should take now to prevent workplace bullying

D. Albert Brannen Business Management, Services & Risk Management

Workplace bullying is becoming a bigger problem than harassment. Twenty-seven percent of U.S. workers report experiencing abusive conduct at work, and 21 percent report witnessing such conduct. Bullying can be physical or psychological. Simply put, bullying is a form of violence. Workplace bullying does not just affect the target. It affects others in the workplace, and can cause reduced productivity, interfere with the free flow of communications within the organization and lead to higher turnover, all of which significantly increase an employer’s operating costs.

Church phone systems vulnerable to costly hacking

Robert C. Foreman Religious Community

Most churches with multiline small-business phone systems are unaware of the potential for their phones to be hacked by international criminals. This can be a very costly problem, as we discovered when our phone system was hacked over a weekend from outside and used to make tens of thousands of international calls to various foreign countries. The numbers called were "premium" numbers, well-known by phone security experts.

The case for complexity

Anne Rose Travel, Hospitality & Event Management

Go easy. Take it easy. Easy does it. Nice and easy. We are constantly exhorted to do things the easy way. But is the easy way the best way? When designing your next client itinerary, why not consider the harder, more complex and more comprehensive path? There are multiple benefits to this approach as a travel agent, despite being more time-intensive.

Embracing change in business

Catherine Iste Business Management, Services & Risk Management

Regardless of industry or title, the one thing we all have to understand is the nature of change. In government, defense and law enforcement, sometimes it feels that change happens too slowly and we blame the bureaucracy and red tape. Oddly though, if something big happens externally, somehow our previously bureaucratic organizations seem to be able to respond quickly with new initiatives. Conversely, in the private sector, waves of words like entrepreneurial and innovation have inspired our CEOs to want organizational cultures that support and even create change. What skills and characteristics can we learn or embrace to be ready of the many faces of change?

Addressing the media’s unreasonable fear of flying

Ryan Clark Transportation Technology & Automotive

In June, USA Today ran a three-part series of articles that delved into the issue of general aviation safety. The author, Thomas Frank, claimed that general aviation is inherently dangerous and unnecessarily unsafe. Shortly thereafter, the general aviation community responded in fury, denouncing the article as sensationalism at best, and all-out fiction at worst.

3 powerful new ways your business can use social media

Emma Fitzpatrick Marketing

The longer social media thrives, the bigger the role it will play in companies. Today, 81 percent of businesses both small and large are using social media. Out of those, 94 percent use it to communicate marketing messages.

What’s first? How sequencing can improve your persuasion and win…

Joe Latta Marketing

When it comes to proposals and presentations, order matters. In fact, studies have found that even with outstanding, prospect-focused content, changing just its sequence can have profound effects on a prospect's understanding, recall and impression of your key messages.

How Twitter is literally changing our world

Suzanne Mason Communications

When the word revolution comes to mind some may immediately associate it with a violent overthrow of a government regime. Nowadays, it can also be defined as a movement of changing socioeconomic norms. What happens when a social media platform becomes a crucial component of that change?

Should social media be a part of the grieving process?

Danielle Manley Communications

Robin Williams suddenly left this world on Aug. 11. He was a household name that played a major part of many peoples' lives — from co-stars and producers to fans and acquaintances. Practically everyone has a memory involving Williams. Some remember watching "Mrs. Doubtfire" as a child. Some remember working with him on set. Many of these memories have been placed on social media sites for the world to see.

Text-to-911 availability has important mHealth implications

Christina Thielst Healthcare Administration

The Federal Communications Commission has taken another step toward a 911 system that fits with how Americans are communicating. The new rules, adopted Aug. 8, will make Text-to-911 more uniformly available by the end of 2014; and this has important mHealth implications.

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