All Communications Articles
  • Cross-functional team collaborations: How-to

    Ruben Franzen Business Management, Services & Risk Management

    Businesses have always faced the problem of finding ways to get different departments with different expertise to collaborate. Cross-functional team collaboration can help a business find new ways to solve existing problems and open new avenues of communication. This story plays out worldwide every day; executives, managers, and team members want to collaborate and tap into the company's expertise, but there is no magic wand that makes it happen.

  • Channel preference: How most want communication content

    Mark MacDonald Religious Community

    Your congregation and community consume communication content a certain way (a channel). Over time, it’s become their preference even though they devoured it another way previously. Everyone's changing! Our communication role? Ensure we’re delivering content the way "most" prefer. So, how do most prefer to consume information?

  • Marketing and sales alternatives as the COVID-19 crisis continues

    Sheilamary Koch Marketing

    Recently, a couple of business owners contacted me with the issue of how to sell when they can't connect live with prospective customers as the COVID-19 crisis continues. Moving operations online is a good place to start. That's where people are buying. At the same time, there are businesses getting creative with niche, offline and hybrid options that work for their products and customers.

  • How to have the difficult conversation when it is needed

    Hank Boyer Business Management, Services & Risk Management

    Planning is your No. 1 strategy when it comes to a difficult conversation. Not all things in life can and should be planned. But if you are the one initiating the difficult conversation, it is essential that you thoroughly plan for the conversation and plan for the things that will likely not go according to your preferred plan. Planning should take place at each of the stages below in order to assure that each stage goes as smoothly as possible.

  • Tips for hiring, onboarding and training employees remotely

    Michelle Lanter Smith Business Management, Services & Risk Management

    As COVID-19 continues to spread within the U.S., many employers have successfully shifted to operating remotely. However, some tasks are easier to transition than others. When it comes to hiring, onboarding and training new employees, some HR departments are struggling. Fortunately, there are strategies they can use to move more smoothly to working remotely, while improving the outcomes of these essential HR tasks.

  • Getting grounded: Implications for business

    Linda Popky Business Management, Services & Risk Management

    We may all be ready to be done with the coronavirus, but the virus isn’t ready to be done with us. As a result, some of the short-term changes to how and where we work may turn out to be more longer-term than we ever expected. Not only do we need to maintain social distance and wear masks when out and about near others, but we also have to face the fact that for the most part, we’ve all been grounded. What do you need to do to be as effective as possible given these constraints?

  • 5 ways to show your employees you care

    Simma Lieberman Business Management, Services & Risk Management

    Since the end of February, we've been dealing with COVID-19, shelter in place, work from home, social distancing, less contact, and an ever-increasing awareness of racial inequities in the workplace, the community and across the globe. What worked before will no longer work in the same way. It's not enough to do one-time training on leadership, inclusion or communication. Employees want to know that that their organization cares about them.

  • 5 ways entrepreneurs can survive and thrive in a VUCA world

    Wayne B. Titus Business Management, Services & Risk Management

    "Volatility, uncertainty, complexity and ambiguity." When the U.S. Army War College first introduced these four words in 1987, it drew on the leadership ideas of Warren Bennis and Burt Nanus to describe the effects of the end of the Cold War on the world. Since then, both world leaders and business strategists have applied these terms to reflect the relative chaos and instability caused by other world events.

  • Overwhelmed and overworked: 8 out of 10 employees struggle to keep up

    Terri Williams Business Management, Services & Risk Management

    Millions of Americans are currently out of work, so those who still have jobs are feeling grateful just to be employed. However, these workers also report feeling overwhelmed by the amount of work they're doing. A new study by VitalSmarts reveals over half struggle to say "no" when they've hit their project threshold, only about a third successfully negotiate their workload as needed, and fewer than 30% successfully manage urgent requests so their to-do list won't be wrecked.

  • Creating a successful virtual fundraising event

    Joanne Brooks Association Management

    As nonprofits scramble to reimagine their fundraising goals, many have chosen to cancel in-person events altogether. But without annual galas and luncheons scheduled for 2020, organizations risk missing an important opportunity to receive much-needed funding. Creating a compelling virtual fundraising event might feel like an uphill battle. But with a little creativity, an online fundraiser can deliver many of the perks of an in-person event.