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Will COVID-19 change corporate culture?

David White Business Management, Services & Risk Management

Will the COVID-19 pandemic impact corporate cultures? If so, how? That is a deceptively hard question. The quick answer is that it already has. But underneath the surface lies a more complicated answer. To get at it, we need to answer two questions. First, what is culture? And second, how is culture changed by events like pandemics?

5 key rules for healthcare communications as COVID-19 continues

Lisa Mulcahy Healthcare Administration

You're no doubt seeking to communicate accurately and compassionately as our country continues to deal with COVID-19. Use the following five crucial rules to do this. By paying attention to these points, you'll provide your patients with the facts, reassurance, and adjustments they need.

10 signs of a well-honed association

William D. Pawlucy Association Management

An association president said, "we will never again be so unprepared as we were when the pandemic hit. Our newly formed strategic plan has a new goal named, 'Well-Honed Association,' dedicated to being as prepared as possible for any future disruption to our association. At the root of our plan are strategies and performance measures identifying the top areas of preparation." The following are the top 10 signs of a well-honed association that require strong role-model leadership.

You can’t step into the future with one foot tethered to the past

Anne Rose Business Management, Services & Risk Management

When contemplating a major change in your life, have you tempered the risky future by offering yourself some variation of a return to the past? You’re focusing on what you’re leaving behind, not the future. You’re planning to revert before you’ve even gone forward. Can you set yourself up for failure? Absolutely.

How to waste a good board meeting

Robert C. Harris Association Management

Board meetings are a time to receive information and make decisions. Directors who do not take their roles seriously can waste a good meeting. For example, by not preparing, you’re more likely to make inquiries off the top of your mind, frequently starting sentences with, "I just have a question." A skilled board chair will urge that everybody come prepared as a fiduciary duty.

Digital natives are more likely, more eager to go back to the office

Terri Williams Business Management, Services & Risk Management

Many employees who started working at home during the pandemic have adjusted nicely and several recent surveys reveal that the majority of employees prefer remote work. In fact, a PwC survey from June reveals that 83% of office workers want to work from home at least one day a week. However, digital natives (under the age of 26) who used to work in an office, store, worksite, or other physical workplace and are now working remotely are eager to return to work.

Did you prepare for a pandemic?

Robert C. Harris Association Management

On March 11 I was with the Sacramento Association of REALTORS®. The same day, the World Health Organization (WHO) declared COVID-19 a pandemic. I worried the meeting room was too small and breakout groups were a bad idea. I was glad to get home to Florida. It is almost 150 days since I have been on an airplane to visit with associations. In the Body of Knowledge for association management, you won’t find a chapter on “Preparing for a Pandemic,” nor is it on the CAE exam.

Restarting school: Unfinished teaching and learning for emergent bilinguals,…

Erick Herrmann Education

At this point in the year, teachers have finished with their teaching duties for the academic year. Some are embarking on teaching summer school, and most of those doing so are likely engaging in distance or virtual learning due to the global pandemic. In either case, questions about returning to school loom: will classes be in-person with face-to-face instruction? Will students only be allowed to be physically in school part time, with distance or virtual learning playing a significant role?

10 passwords that haven’t been breached yet

Chad Hammond Science & Technology

A staggering number of people are still using blatantly obvious and easy-to-guess passwords. The problem is compounded by the fact that people tend to reuse the same password for multiple platforms. This leads to millions of accounts being breached every year. New research has listed 10 passwords that haven’t been breached yet. While these are not the only passwords that haven't been involved in a breach, security experts encourage users to take stock and follow (but not copy) the examples to ensure that their personal data is secure.

My team outperformed expectations amid WFH — but we’re still heading…

Jonathan Cherins Business Management, Services & Risk Management

When I became the CEO of PuppySpot a few years ago, one of my first projects was bringing our team closer together, both figuratively and literally. When this current pandemic arrived in the U.S. this March, it called into question right away all the improvements we'd made for our company culture. I wasn't concerned about our ability to move home and to remain in touch; what worried me was that people would fall back into bad patterns and focus exclusively on their rigid areas of the business and lose the curiosity and creativity that they'd established from working alongside others. My apprehension proved to be unfounded, though.

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