Born in the Netherlands, Ruben was educated at Leiden University in Leiden, Netherlands (Psychology). He spent more than 30 years in the Netherlands before moving to the United States in 2017. Ruben speaks English and Dutch fluently.
His areas of expertise include leadership, customer experience, sales and business development, and service management (especially IT service management, or ITSM).
Ruben has spent his entire career at TOPdesk. He joined the company almost 13 years ago as a sales representative, based in the company’s global headquarters in Delft, The Netherlands. His other roles included inside sales account manager, key account manager, and head of sales for TOPdesk US.
Currently, he is the president of
TOPdesk US, based in Orlando, Florida.
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Tuesday, August 04, 2020
Businesses have always faced the problem of finding ways to get different departments with different expertise to collaborate. Cross-functional team collaboration can help a business find new ways to solve existing problems and open new avenues of communication. This story plays out worldwide every day; executives, managers, and team members want to collaborate and tap into the company's expertise, but there is no magic wand that makes it happen.
