-
Stay ahead of the competition with 4 new social features
Emma Fitzpatrick MarketingJust within recent days, four of the biggest social platforms rolled out new features. Seize these new social tools immediately to stay one step ahead of your competition. Learn what’s new on Facebook, Pinterest and Twitter while seeing how your brand can harness the power of Snapchat.
-
Forget empowerment! What you need are self-directed employees
Hank Boyer Business Management, Services & Risk ManagementRemember when the latest buzzword was empowerment? The premise was that employees who were empowered would be more committed to successful outcomes because they had the ability to make decisions, commit resources, own the decision, etc. As someone was empowered, they also became more accountable for results. What's wrong with empowerment? Plenty!
-
Flexible work policies could be key to more rested employees
Cait Harrison Business Management, Services & Risk ManagementAre your employees getting enough sleep? Likely not. Chances are they’re sleeping less than the seven to nine hours recommended by the National Sleep Foundation — averaging 6.8 hours per night, according to Gallup. But there may be something you can do about it. A new study published in the journal Sleep Health shows that workers will likely get more sleep when their employers play a more active role in ensuring they're better rested — especially when they offer flexible work policies.
-
Managing your online reputation
Christina Thielst CommunicationsSocial channels provide tremendous opportunities to use your voice and find others with similar interests. Being on key social channels also makes it easy for customers, networkers and recruiters to find you and see if your education, skills, interests and goals match with their needs. However, careful consideration and management of one's reputation is imperative.
-
The state of consolidation in outpatient PT
Charlotte Bohnett Medical & Allied HealthcareDuring PPS 2014 in Colorado Springs, Colorado, the industry's heaviest hitters — now backed by private equity dollars — strolled about the trade show floor, introducing themselves to clinic owners and negotiating acquisition deals right then and there. This anecdote provides a mere glimpse into a trend sweeping the healthcare industry: consolidation. Healthcare services have always been in high demand, but with 8,000 baby boomers reaching retirement age every day, the healthcare market has never been more saturated with consumers — and that makes private practice acquisition a highly lucrative investment move for qualified buyers.
-
Why your office can handle hiring new dentists and staff
Jill Nesbitt Oral & Dental HealthcareIn the last week, I experienced two opposite attitudes about the growth of dental practices. On the one hand, I was talking with a small group of dentists who understand that group practices are growing quickly and changing the landscape of dentistry. On the other hand, I talked with a dental office manager who played a significant role in improving her dental practice – she had substantially increased the production thanks to filling schedules and knew the dentist was considering hiring another dentist. However, when faced with the idea that the practice may need to hire additional support staff, this office manager was completely against that kind of growth.
-
What to look out for in construction contracts
Nate Budde Construction & Building MaterialsConstruction contracts are often lengthy and complicated documents. Despite the fact that these agreements form the foundation for the relationship between the signing parties, the fact that they are so voluminous means that they are rarely thoroughly examined. Since attorneys are expensive, and not every construction industry participant has in-house counsel, construction participants can help themselves by knowing some of the key things that they may wish to look out for.
-
How to keep your fire burning
Anne Rose Travel, Hospitality & Event ManagementYou probably remember why you went into the travel business in the first place — your love of travel and your commitment to helping others. But it’s a travel business, which means there are many operational elements that might not be quite so thrilling: business owner, manager, subordinate, peer, adviser, accountant, marketer, writer, webmaster and IT guru, to name just a few. How do you motivate yourself to tackle the necessary, but not-so-fun aspects of your travel business?
-
What does ‘customer service’ have to do with ministry?
Deborah Ike Religious CommunityWhen we think of ministry, we typically think about preaching, praying with people, discipleship, and various programs or events. The phrase, "customer service" probably isn’t the first thing to come to mind. Perhaps it shouldn't be at the top of the list, but if you focus on the second word, "service," it feels less like a business buzzword and more like ministry. So, whom do we serve?
-
The comfort zone is really the danger zone
Betty Boyd Business Management, Services & Risk ManagementA leader doesn't just wake up one day and become one. Leaders must work on and practice being a leader. Quite simply, that means leading. However, in time leaders can become complacent in how they lead. These types of leaders end up in their own comfort zone, and this is really a danger zone.
All Business Management, Services & Risk Management Articles