Recent Articles

• How to build a board development committee

  Robert C. Harris Association Management

  Nearly every organization has a nominating committee. Its task is to prepare a slate of candidates for an election. Some committees are diligent about their task, seeking nominees, vetting them, and submitting a slate. Others are just happy to find persons to accept seats at the table. Organizations are transforming nominating committees to have a year-round purpose. They are changing the name to the Board Development Committee (BDC). Usually, a nominating committee disbands after proposing the slate of candidates. The BDC has year-round responsibilities.

• How to measure employee productivity fairly and consistently

  Grace Lau Business Management, Services & Risk Management

  Productivity is an interesting concept. While the ability to work from anywhere has its perks, many of us also feel that it has altered our productivity levels compared to the days of working in an office. It can be hard to track productivity consistently and fairly. It’s all too easy to favor certain employees for particular tasks, or to only track productivity intermittently — when there’s a performance review coming up, for instance. If you track productivity intermittently, you won’t reap the full benefits and you could alienate some employees along the way. Luckily, there are a few simple steps you can follow to ensure that you're measuring productivity the right way.

• 4 steps to empower yourself to accomplish your goals

  Rob and Steve Shallenberger Business Management, Services & Risk Management

  People who have a sense of direction and purpose feel empowered. Yet only 10% of people have written professional and personal goals. Imagine how great it would feel to take all your good intentions and make them a reality. In other words, to get laser-focused on the things that matter most — and have the motivation to actually do them! To set your own roles and goals, follow these four steps.

• How to approach first-time in-person learning for early education students

  Ginger Abbot Education

  Returning to school after COVID-19 and virtual learning is a big step for educators, parents, and students. Teachers, as you prepare to head back to in-person instruction in the fall, you might be wondering how to approach first-time in-person learning for early education students. If you’re a kindergarten or first-grade teacher, this will be a challenge since most of your students likely have only been in school virtually and during the pandemic. There are a few ways to navigate this transition for early elementary students, though.

• 7 ways to create quality culture in your organization

  Felix Zoot Billson Business Management, Services & Risk Management

  Is it possible to achieve a true quality culture in your organization? The simple answer is yes! To do this, however, you must first understand what quality culture is. Quality culture is a working behavior or collection of behaviors encompassing every employee within a company. It is a way of working where employees strive for the best at every level. Having a strong structure in place is essential for creating quality culture. Being flexible within that structure is equally important. Establishing your company’s best practices is the perfect place to start.

• Research shows that you should let consumers’ photos speak for your…

  Linchi Kwok Travel, Hospitality & Event Management

  The advance of technology and the widespread adoption of smartphones and handheld devices in recent years have enabled us to publish our experience about a product or service through online photo or video sharing and provide a review. Online review websites have also updated their features, making it easier for consumers to attach pictures or videos to their reviews. As both consumers and businesses adapt to the new photo-sharing trend, it becomes crucial to expand our knowledge regarding user-generated photos’ (UGPs’) effect on online reviews.

• Why 88% of businesses don’t onboard effectively — and how to be…

  Terri Williams Business Management, Services & Risk Management

  In the race for talent, attracting the right employee is only part of the equation. Companies also need to retain their best workers — and keep them engaged. Onboarding can play a major role in retaining talent. However, a Gallup report found that nearly 88% of organizations don't onboard well. According to Keith Kitani, CEO of GuideSpark, there are three specific reasons why organizations don't succeed with onboarding: Overloading employees, communication fatigue, and inconsistent application. We asked him to explain how these problems can hinder the onboarding process, and how organizations can overcome these challenges.

• What does the research say about COVID-19 safety protocols in schools?

  Brian Stack Education

  I noticed the other day as I walked the halls of my high school that no one follows all the one-way floor stickers we placed all over the building last summer — no one. The funny thing is, no one has been following them at the Demoulas Market Basket grocery store I shop at either. Maybe that’s why the grocery store got rid of them last week. I just told my head custodian to do the same this summer when they do their annual deep clean and waxing of our school floors. The floor stickers may be one example of a safety protocol that we won’t need this fall, but we know that COVID won’t be gone. The question is, what protocols will we need?

• 6 of America’s funkiest art towns

  Dave G. Houser Travel, Hospitality & Event Management

  According to a 2019 report from the U.S. Travel Association, nearly half of all vacationers visit an art museum or gallery during their travels. While one would expect to find art on prominent display in large cities such as New York and San Francisco or in artsy hot spots like Santa Fe or Sedona, there are a number of small, offbeat and under-the-radar towns where you’ll find some of America’s most avant-garde and inspirational art. If you’re ready for some oddball ingenuity and cosmic craziness, let’s check out this select list of America’s funkiest art towns.

• 8 tips to expertly communicate with difficult clients

  Jessica Day Business Management, Services & Risk Management

  Whether you work in small business e-commerce, as a freelance copywriter, or as a construction contractor, there’s some form of client relationship in every sector. As with any relationship that can come under a little pressure, sometimes client communications can also get a bit frosty. There are a few tips and tricks to make your client relationship sail smoothly from the get-go — and how to deal with it when there's a bump in the road. This article will take look at eight tips to ensure you have expert communications with even the most difficult of clients.

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