Jessica Day

Jessica Day is the Senior Director for Marketing Strategy at Dialpad, a modern phone forwarding services business communications platform that takes every kind of conversation to the next level — turning conversations into opportunities. Jessica is an expert in collaborating with multifunctional teams to execute and optimize marketing efforts, for both company and client campaigns. Here is her LinkedIn.

Articles by Jessica Day

• 8 tips to expertly communicate with difficult clients

  Friday, June 11, 2021

  Whether you work in small business e-commerce, as a freelance copywriter, or as a construction contractor, there’s some form of client relationship in every sector. As with any relationship that can come under a little pressure, sometimes client communications can also get a bit frosty. There are a few tips and tricks to make your client relationship sail smoothly from the get-go — and how to deal with it when there's a bump in the road. This article will take look at eight tips to ensure you have expert communications with even the most difficult of clients.

• 4 ways to leverage emotional intelligence in workplace communications

  Tuesday, June 08, 2021

  Emotional intelligence has been shown to boost your chances of promotion and makes for a more effective management environment. It relies on our communication with those around us, whether that’s knowing when to be chirpy and positive or when to just sit back and listen. Emotional intelligence features an essential set of soft skills to have — so how can we leverage it to work for us in the workplace?