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How you can provide a healing environment at your workplace
Lisa Cole Business Management, Services & Risk ManagementWhen I think about a healing environment, rest, beauty and love instantly come to mind. Yet, how often do we encounter any of these three qualities in a typical healthcare encounter? Or in any workplace? Kate Strasburg and Traci Teraoka, co-founders of Healing Environments, spent 15 years creating environments conducive to healing. Let's take up their torch and put on our thinking caps.
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If you’re too much of a people-pleaser, here’s how to fix it
Victoria Fann Mental HealthcareAre you a people-pleaser? Do you have a difficult time saying no? Do you put others' needs first and yours second? Do you have a difficult time being honest about what you want or need? You're not alone. We all do it to some degree. Because we are part of a family, a community and a culture, there is a lot of pressure to fit in, conform and not rock the boat. This can become a pattern, and it can feel daunting to change it because it feels normal, even if it’s also harmful. These simple steps can help you move in a new direction.
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Do leaders have moral obligations to their employees?
Catherine Iste Business Management, Services & Risk ManagementWhen I ask this question to clients, their employees, and my business ethics students, they all answer very clearly yes or no. When it comes to questions about morals and obligations, to have such definitive answers is pretty rare. In ethics, HR, and leadership, we are used to gray areas. So why is it that the answers I receive to this question are so black and white? Whether you answered yes or no, here are a few things to consider when it comes to the moral obligations leaders have to their employees.
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5 fresh ways to boost interest in an aging brand
Lisa Mulcahy MarketingAs a marketer, you know that when a brand starts slipping out of favor with the public, you need to act fast to stop the bleeding. The problem with this strategy is that it can make you seem desperate. For example, you may start making choices that seem like obvious ploys for consumer attention. Focused, intelligent shifts in strategy that respect your audience's core emotional needs are more effective ways to recapture their attention and attract new consumers.
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What you don’t know about growing old — and why
Patrick Gleeson Medical & Allied HealthcareAmericans haven't always faced our national shortcomings very well, although we're probably getting a little better at it. While we have a long way to go to achieve perfection, we've made substantial strides in some areas. However, despite the best efforts of various institutes devoted to the subject, such as the National Institute on Aging, growing old is something we don't want to hear about. This seems particularly strange when you consider that it's one of the few things in life that will certainly affect everyone who doesn’t die young.
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Auto-generated email messages from EHRs can contribute to physician burnout
Scott E. Rupp Healthcare AdministrationThe time physicians spend on desktop medicine appears to be increasing compared to the amount of time they can spend with patients. The cause of this switch is the obvious current enemy of healthcare: electronic health record (EHR) documentation. In particular, it’s the emails generated by EHRs that are the problem. According to a new study, physicians' EHR inboxes are stuffed with system-generated messages on behalf of the electronic health records they are operating within their organizations, which can lead to job dissatisfaction and even burnout, Health Affairs reported.
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Don’t let your business survey be one-and-done
Simma Lieberman Business Management, Services & Risk ManagementSome days it feels like it's raining surveys and certifications. That's when my inbox is flooded with solicitations to get certified in yet another survey methodology. For over 25 years, I have been helping to create organizations where employees love to do their best work and customers love to do business. I use surveys and other methods to measure diversity, equity, and inclusion in organizational cultures. While surveys are useful, they can also be misused and create problems.
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It’s not me; it’s you
Anne Rose Business Management, Services & Risk ManagementWe are frequently encouraged to focus on our strengths and "work on," that is, tamp down, our less sterling personality traits. But just who gets to determine what your strength is and what your character flaws are? Other people? Has anyone told you you’re obstinate? Or too blunt without any discretion? These "well-meaning" critics point out these damning personality flaws in the hopes that you’ll change and make their lives easier in getting along with you. But frequently, the so-called flaw is simply an exaggeration of an asset.
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Your company’s biggest cybersecurity risks: People
Terri Williams Science & TechnologyAs it relates to cybersecurity, most leaders are aware of threats from malicious hackers, and some companies also face threats from nation-states and organized crime. However, non-malicious or unintentional threats also pose cybersecurity dangers to organizations. Whether malicious or not, security professionals believe that people represent the biggest risk to cybersecurity, according to the 2019 State of OT/ICS Cybersecurity Survey by SANS, which provides cybersecurity training.
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What the rest of us can learn from Deutsche Bank’s massive restructure
Catherine Iste Business Management, Services & Risk ManagementFew of us or our companies share anything obvious in common with Deutsche Bank’s woes or the massive restructure its leadership has initiated. However, we can glean several lessons from the company’s slide and this transformational change on which it is embarking. Regardless of size, industry, or life-cycle stage, the rest of us can take away several practical lessons from Deutsche Bank.
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