All Communications Articles
  • What you need to know when hiring in a new state

    Melanie Pol Business Management, Services & Risk Management

    It's an exciting time for your business — you're looking to expand and start hiring workers in a new state. This might be your first time doing so and you’re beginning to realize that with it comes heaps of admin, setup, and legal considerations. There are some important processes to establish to ensure you can support your worker whilst staying compliant — here are the key areas you’ll need to tackle.

  • Commercial and residential real estate marketing to baby boomers

    Sam Radbil Marketing

    Real estate marketing used to be a more manual process that included handing out business cards, writing newsletters and even delivering flyers door to door. Since the creation of the internet, however, real estate marketing has radically changed, and many real estate professionals focus on social media marketing via Twitter, Instagram, Facebook and other platforms and apps. What is the best way, then, to reach baby boomers? Whether commercial or residential, you need reach the largest audience possible. Here’s how.

  • 4 keys to building trust with your project team

    Deborah Ike Business Management, Services & Risk Management

    When you’re asked to lead a new project, you’re probably also given a team. You may not know these team members, and they’re unfamiliar with you as well. Some might welcome the coordinating efforts of a project manager while others would prefer you stay out of their way. Regardless of these factors, it’s essential to the success of the project that you find a way to work well together. In leading project teams where several team members didn’t care for project management methods, the following actions helped me gain credibility and build trust with the team.

  • ‘Fail’ your way to the top in 2019

    Fred Berns Business Management, Services & Risk Management

    Make 2019 the year you really get to know "no." Make it the year that you get turned down by more prospects, try and fail to "upsell" more clients, lose out on more bids, miss out on more opportunities, come up short on more proposals, and attempt unsuccessfully to close more deals than ever before. In short, make it the year that you "fail" more. Why? Because only when you put yourself out there more, can you fail more. And only when you put yourself out there more can you succeed more.

  • Can an introvert be a good leader?

    Terri Williams Business Management, Services & Risk Management

    Do you think of leaders as outgoing, sometimes larger-than-life individuals who command attention? If so, you may have a hard time seeing an introvert as a good leader. And those misconceptions may be stopping you from promoting some of your best and most talented employees. "It is sometimes incorrectly assumed that an introverted leader cannot be an inspiring public speaker, a strong facilitator, or a tough negotiator," according to Suzanne Vickberg, Ph.D., senior manager of Business Chemistry at The Deloitte Greenhouse Experience.

  • Taming committee reports at board meetings

    Bob Harris and Dana L. Saal Association Management

    Committee reports can use up valuable time at board meetings. Directors sit through a litany of reports and updates; the average is 15 to 17 per meeting. Too often they start with, "Our committee didn’t really meet but I can give you an update on how we’re doing…" (There goes another 15 minutes!) Listening to or reading reports is not good governance. Below we have described three ways to tame committee reports at board meetings.

  • Exploring digital literacy through websites in the ESL classroom

    Sangeeta Johri Education

    Today, because of digital literacy the world has turned into a small global village. Specifically, for ESL students, who are from different cultural backgrounds, communication becomes easy and convenient with digital literacy tools. To define digital literacy in terms of L2 learning, Meurant (2009) stated that digital literacy is "developing ability, confidence and readiness of non-native learners of English to use English as a second or foreign language to access, navigate, comprehend and contribute meaningfully to English language online resources and the online discourse of the online community."

  • No thanks — I have enough customers

    Anne Rose Retail

    A business has to walk a delicate line between serving existing customers and prospecting for new ones. It’s hard enough when you have a big company with distinct departments to handle the unique needs of each. But when you’re a mom-and-pop operation or a solo entrepreneur, those challenges are magnified. And if you decide you can’t take care of your customers and solicit new ones at the same time, the repercussions for ignoring one of those constituencies are negative. Choose to serve existing customers only, and you’ll find, one day, you have no fresh pool of people who needs your services.

  • For many hospitals, the fax machine is still the dominant information sharing…

    Scott E. Rupp Medical & Allied Healthcare

    The fax machine has not gone anywhere in medicine. This so-called "ancient relic" is still operational and is considered a simple, yet powerful tool for those in healthcare, despite the other more modern modalities of exchanging information. According to newly released federal data, almost three-quarters of nonfederal acute care hospitals routinely use faxes to receive summary of care records from providers outside their system, according to the data released by the Office of the National Coordinator (ONC) for Health IT.

  • 3 of the worst work behaviors and how to beat them

    Catherine Iste Business Management, Services & Risk Management

    Imagine a workplace where we all said what we meant, kept an open mind and consistently cooperated to advance the organization. It happens, these work environments do exist. However, even in the best environments, some undermining behaviors can sneak in the door. Here are three of the most challenging and some tools to deal with them.