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Leadership: The key to running any successful business

Jill Nesbitt Business Management, Services & Risk Management

The Global Leadership Summit is a two-day speaker series on leadership sponsored by Willow Creek Association. The original Willow Creek church is based in Chicago, and it has grown under the leadership of Bill Hybels to support hundreds of local churches across the world. The Summit is telecast through 300 member churches and seen by 260,000 people.

Contempt vs. praise: Managing your behavior

Michael S. Haro, Ph.D. Business Management, Services & Risk Management

It's a warm Saturday afternoon, and your son is playing in the finals of his soccer league. You are one of many spectators present to cheer on the two teams — Contempt and Praise. Which team is your son playing on? Let's see if we can figure it out from the following rendition of the match.

The dirty dozen: 12 mistakes to avoid when terminating employees

D. Albert Brannen Business Management, Services & Risk Management

The majority of employment-related lawsuits against employers arise after the employment relationship ends. This article outlines some common mistakes that employers make in terminating employees in hopes that employers can improve the way they terminate employees and avoid the expense and interruption of litigation.

How to leave a great first impression

Kelly Sharp Travel, Hospitality & Event Management

Have you ever met someone and couldn't tell whether that person liked you? Or had a conversation at a networking event that left you unsure of whether it was successful? According to a study, it takes 100 milliseconds to sniff out an individual's personality traits. Anything said or displayed afterwards either fans the flames or resuscitates the opportunity.

Innovation skills, attitudes and behaviors can be taught

Dr. Min Basadur Business Management, Services & Risk Management

No one is surprised that we need training to learn business principles, but the idea that we have to learn creative problem-solving somehow seems to startle people. Innovation, or creativity, is widely viewed as almost an innate or instinctive trait.

Time for a change? Exempt employee time‑keeping practices

Kurtis Schaper and April Leise Business Management, Services & Risk Management

In the past few decades, American businesses have begun shifting from a totalitarian view of employee management to an attitude of freedom with accountability. Through global recruitment and the evolution of what makes a family, many companies have come to realize trust can have a much greater benefit on productivity than micromanagement.

Don’t treat your contracts like a suit of armor

Dr. David Hillson Business Management, Services & Risk Management

Many people view a contract like a suit of armor. It is there to protect you against uncertainty, and the thicker it is, then the better you are protected. But relying on a strong contract for protection can lead to unexpected problems. Most of these problems arise from the structure of the contract, as we can see by comparing it with armor.

Undoing stuck behavior and fear of change

Michael S. Haro, Ph.D. Business Management, Services & Risk Management

Have you ever caught yourself saying: "Why do things have to change? I've just gotten used to doing it this way." If so, then you are probably getting older. Resistance to change is not so much a negative as it is a fear of the unknown: "If I do change, or even make suggested adjustments, what's that going to do to my patterned lifestyle?" Yes, the fear of change — whatever your age — can be a block that limits your ability to truly live in the present.

4 tips on doing more with less in the workplace

Betty Boyd Business Management, Services & Risk Management

In the era of tighter budgets and fewer employees, leaders must make difficult decisions to get the job done. These decisions matter, and they will affect each member of the organization differently.

Are they e-laughing at you or with you?

Julie Bernhard Communications

An electronic "haha" can make you feel like a regular comedian. The joke you forwarded to that client or customer that received the "LOL" reply can really get your humor ego growing. The "laugh out loud" acronym gave you all the affirmation you needed. But have you ever stopped to think maybe they weren't actually laughing with you?

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