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Why it helps to know yourself
Michael S. Haro, Ph.D. Business Management, Services & Risk ManagementIn the 1970s, a song entitled "To Know You Is to Love You" was released. The message is important because it references knowledge as power. Though the knowledge referenced in the song is superficial, it provides hope and direction, leading the listener to a better place. When encountering a serious situation or event, the powerlessness that is experienced comes from a lack of knowledge, or "not knowing."
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Groupon: The one-hit wonder you don’t want to be
Jessica Taylor Business Management, Services & Risk ManagementIf you haven't heard the latest business news, Groupon is laying off approximately 1,100 employees in customer service and international sales. But that's not all. The company recently exited operations in Greece and Turkey, and will be doing the same in six more countries.
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Make yourself at home in the office
Kelly Sharp Business Management, Services & Risk ManagementAs an office employee, you're spending five days a week, eight hours a day — and sometimes longer — sitting at your desk. It's considered to be your second home, which can be a prison or a solace. But depending on how you insert your own personality into the environment, you can change the entire atmosphere of your workspace.
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As 2016 draws near, which way is your company heading?
Pamela Wasley Business Management, Services & Risk ManagementThe best business owners know the time to be thinking about the future of your company is now. Business may be booming today, but it's important to be considering the next steps you'll take in continuing to ensure your current success for you and your employees.
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Your relationship with work: Time to start dating
Catherine Iste Business Management, Services & Risk ManagementWhether it is the turn in the economy or the incessant demands of the millennials, the tide has turned in the workplace. More people have more options when it comes to what they do, for whom and for how much. As choices increase, and the upper hand returns to the workers, what can employees do to determine if they are in the right place, doing what they should for the right amount of money?
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How the world’s top companies keep their employees engaged
Eloise Allen Business Management, Services & Risk ManagementEmployee engagement is one of the most important aspects of managing a company. It encourages employees to contribute as much as possible and discourages them from leaving, preventing a talent drain and saving money hiring replacements. The challenge, however, is to find the formula and develop the corporate culture of values that engages them in the first place.
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Think inside the box to optimize performance
Hank Boyer Business Management, Services & Risk ManagementPerformance management is all about helping people achieve their potential. Regardless of their function, all employees in your organization can be placed into the BARP-COTT Box. First, let's take a closer look at the box, and what each portion means. Then, we'll figure out some strategies for dealing with employees in each quadrant.
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Women entrepreneurship is growing, but still a long road ahead
Cait Harrison RetailIt must be a sign of the times: More working women than ever are starting their own businesses. Recent data from the U.S. Census Bureau's Survey of Business Owners shows there were 9.9 million women-owned businesses in 2012, a 27.5 percent increase from 2007.
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Sustaining a high-performing, safety-based culture
Robert Palmer Business Management, Services & Risk ManagementIn 1871, Edward B. Tylor defined culture as "that complex whole which includes knowledge, belief [behavior], art, morals, law, custom and any other capabilities and habits acquired as a member of society." When considering corporate culture, two keywords that are mentioned but often get overlooked are behavior and habit. Sustaining a high-performing, safety-based culture begins with understanding three key elements: culture (i.e., how it's created, maintained and then sustained), behaviors (i.e., how they are shaped) and habits.
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4 tips on giving better feedback to your employees
Betty Boyd Business Management, Services & Risk ManagementDo you ever wonder how you are doing each day in your current job? Do you only get an annual performance review and wish it were more frequent? Employee feedback is one of the hardest areas a leader must deal with. Each employee has his or her own personality, quirks and performance. And each may respond differently to both positive and negative feedback.
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