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What do luxury hotels look like today?
Bambi Majumdar Travel, Hospitality & Event ManagementIn this age of rapid disruption, it is no surprise that the concept of luxury hotels has changed as well. At one end, we have customized luxury suites for families with children. At the other, we have a new generation of luxury airport hotels coming up. They offer such an incredible experience that they are attracting more than transit passengers as guests.
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Is a higher minimum wage worth job losses?
Seth Sandronsky Business Management, Services & Risk ManagementWhile the federal minimum wage of $7.25 an hour has remained unchanged since 2009, 21 states have changed their minimum wage laws since January 2014, according to the Economic Policy Institute in Washington, D.C. Meanwhile, 41 localities have adopted minimum wages above their state minimum wage.
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Canada 151 and beyond: 3 ways tourism continues to grow
Katherine Radin Travel, Hospitality & Event ManagementIn 2017, the Canadian tourism industry made waves with its Canada 150 campaign. Touting 150 years of Canadian culture and tradition, the industry reaped the benefits by attracting millions of visitors from around the globe. As the statistics have poured in, it has become clear that the future of Canadian tourism will continue to be bright for its 151st year and beyond.
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How to command attention during a presentation
Lisa Mulcahy Association ManagementYou've done quality research and work through every step of prepping your presentation — the last thing you want to see are glazed eyeballs while you're talking through each key point.
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What to expect in summer travel 2018
Linchi Kwok Travel, Hospitality & Event ManagementHave you made any travel plans for the summer? If not, it is probably a good time to do so. As a matter of fact, it is now also a good time for business operators in the hospitality and tourism industry to revisit their existing summer plans and make adjustments if necessary.
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How technology is changing travel
Bambi Majumdar Travel, Hospitality & Event ManagementNew technologies are changing every industry, and that includes travel. More businesses are reinventing themselves with new and emerging tech, and we can expect increased speed and efficiency of traveling in the future.
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Customer engagement: How to get your employees to buy in
Elizabeth Donat RetailIf you own or manage a business in the service industry, then this topic applies to you. If you would like to have employees who perform at their highest degree of productivity along with loyal customers driving sales and revenue, then read these expert tips today.
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Pets on a plane? Take care before sending fur and feathers to the air
Lark Gould Pet CareAirline travel with a pet has been a topic of serious conversation for years, even before recent headlines broadcast an avoidable tragedy involving a pet death aboard a recent United Airlines flight. In that misfortune, a flight attendant ordered the passenger to put her pet carrier in the overhead bin aboard a Houston-to-New York flight. She claimed she didn't know there was a dog inside.
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How soon will Airbnb become another Expedia or Priceline?
Linchi Kwok Travel, Hospitality & Event ManagementAirbnb promotes the idea of letting travelers rent a lodging facility or extra space from a local resident rather than a traditional hotel. While peer-to-peer (P2P) room-sharing services still remain Airbnb's core business at this point, the company is aiming for something bigger — Airbnb wants to be a travel enterprise.
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The social cost of doing business
Delany Martinez Business Management, Services & Risk ManagementThe debate over corporate personhood continues to rage on, but it brings up a larger societal question in the process: Should businesses wade into charged sociopolitical issues? The natural inclination is to avoid liability wherever possible, and that definitely stretches into expressions and "taking sides" for most businesses, whose leaders prefer to stay as neutral as possible in the public eye.
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