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Millennials take ‘unplugging’ trend to new level

Bambi Majumdar Travel, Hospitality & Event Management

A 2017 survey found that 73 percent of social media users find it annoying when they see other people's vacation photos online. These people want authentic experiences shared and not the perfection of moments. As a result, more users are opting out of social sharing and looking to connect with the real world. We find that millennials are looking to unplug with a vengeance, even though they are a generation that sports the highest number of social profiles and knows only the "connected" world.

Good news for frequent travelers: Updates to Hilton, Marriott loyalty programs

Linchi Kwok Travel, Hospitality & Event Management

With the purposes of winning new customers and keeping the existing ones happy, hotels are making continuous efforts to reinvent their loyalty programs. For example, hotel giants Hilton and Marriott also updated their loyalty programs earlier this month. These new upgrades are good news for frequent travelers.

What do luxury hotels look like today?

Bambi Majumdar Travel, Hospitality & Event Management

In this age of rapid disruption, it is no surprise that the concept of luxury hotels has changed as well. At one end, we have customized luxury suites for families with children. At the other, we have a new generation of luxury airport hotels coming up. They offer such an incredible experience that they are attracting more than transit passengers as guests.

Is a higher minimum wage worth job losses?

Seth Sandronsky Business Management, Services & Risk Management

While the federal minimum wage of $7.25 an hour has remained unchanged since 2009, 21 states have changed their minimum wage laws since January 2014, according to the Economic Policy Institute in Washington, D.C. Meanwhile, 41 localities have adopted minimum wages above their state minimum wage.

Canada 151 and beyond: 3 ways tourism continues to grow

Katherine Radin Travel, Hospitality & Event Management

In 2017, the Canadian tourism industry made waves with its Canada 150 campaign. Touting 150 years of Canadian culture and tradition, the industry reaped the benefits by attracting millions of visitors from around the globe. As the statistics have poured in, it has become clear that the future of Canadian tourism will continue to be bright for its 151st year and beyond.

How to command attention during a presentation

Lisa Mulcahy Association Management

You've done quality research and work through every step of prepping your presentation — the last thing you want to see are glazed eyeballs while you're talking through each key point.

What to expect in summer travel 2018

Linchi Kwok Travel, Hospitality & Event Management

Have you made any travel plans for the summer? If not, it is probably a good time to do so. As a matter of fact, it is now also a good time for business operators in the hospitality and tourism industry to revisit their existing summer plans and make adjustments if necessary.

How technology is changing travel

Bambi Majumdar Travel, Hospitality & Event Management

New technologies are changing every industry, and that includes travel. More businesses are reinventing themselves with new and emerging tech, and we can expect increased speed and efficiency of traveling in the future.

Customer engagement: How to get your employees to buy in

Elizabeth Donat Retail

If you own or manage a business in the service industry, then this topic applies to you. If you would like to have employees who perform at their highest degree of productivity along with loyal customers driving sales and revenue, then read these expert tips today.

Pets on a plane? Take care before sending fur and feathers to the air

Lark Gould Pet Care

Airline travel with a pet has been a topic of serious conversation for years, even before recent headlines broadcast an avoidable tragedy involving a pet death aboard a recent United Airlines flight. In that misfortune, a flight attendant ordered the passenger to put her pet carrier in the overhead bin aboard a Houston-to-New York flight. She claimed she didn't know there was a dog inside.

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