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Gateway to the galaxies: Visiting Arizona’s collection of telescopes
Dave G. Houser Travel, Hospitality & Event ManagementCactus and sagebrush aren't the only things sprouting up on the mountains south of Tucson, Arizona. While this is a hot, arid and generally inhospitable land, it is quite inviting to astronomers from all over the world.
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Controlling your travel agency’s independent contractors
Laurence D. Gore Travel, Hospitality & Event ManagementI was recently contacted by a longtime-client travel agency that requested me to assist in redrafting their independent contractor agreement. They wanted to have more control over who they hired and fired, and over the independent contractor's performance.
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Busting 5 myths about green meetings and events
Suzanne Mason Association ManagementAt the 2014 ASAE Springtime Expo, a panel of experts took the stage to myth-bust a few factors that may discourage meeting planners from creating green meetings. Here are five myth-busting tips when it comes to green meetings.
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Frontier targets Washington Dulles for mass expansion
Matt Falcus Transportation Technology & AutomotiveFrontier Airlines has set its sights on Washington Dulles Airport for expansion by announcing 14 new routes from the airport. The airline features low-cost fares that will compete against the existing carriers at the airport, and encourage passengers to fly again after a period of decline.
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Forget the technology: Making sales in face‑to‑face interactions
Linchi Kwok Travel, Hospitality & Event ManagementGuided by Cal Poly Pomona's "Learn by Doing" teaching philosophy, students in my hotel sales class recently completed a sales blitz either for the Fullerton Marriott or the DoubleTree San Pedro. In the assignment, students were asked to prepare a list of prospective clients for the hotel, then stay in the property for one night to get familiar with the managers and the hotel.
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More hotel brands looking east for profit
Bambi Majumdar Travel, Hospitality & Event ManagementThe latest buzz about the hospitality industry has been a renewed spate of global expansions, particularly to the Eastern Hemisphere. The Gulf and Asian markets are looking good, showing a high potential of growth. The icing on the top is the latest reports show an increasing percentage of travel booked for Asia and the Middle East.
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Tips for traveling with your pets
Steve Segner Pet CareMore people are now traveling with their pets, including them on vacations, getaways and weekend trips. Every pet owner has concerns when considering traveling with pets: Where to stay? How to travel? What should you expect from a hotel that claims to be pet-friendly?
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6 All-American Roads that you simply can’t miss
Dave G. Houser Recreation & LeisureAmerica's network of 150 National Scenic Byways lead to the heart and soul of this great country of ours — from the rugged tip of Maine to the California coast and from the colorful canyons of Utah to the Florida Keys. A National Scenic Byway is a road recognized by the United States Department of Transportation for one of six intrinsic qualities: archeological, cultural, historic, natural, recreational or scenic.
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Are hotels ripping us off with a fee for Wi-Fi service?
Linchi Kwok Travel, Hospitality & Event ManagementAfter I recently suggested that hotels adopt a tier-pricing strategy for Wi-Fi service, I heard two types of responses. Some people agreed with me, and they have seen more hotels using a tier-pricing strategy for Wi-Fi. Others asked: Shouldn't all hotels offer free Wi-Fi service anyway because Wi-Fi has become a necessity for almost everyone? Isn't it just another fee that hotels add on to rip off customers?
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Cinco de Mayo delivers lemons, not limes
Julie Bernhard Food & BeverageBy the numbers alone, Cinco de Mayo means big business for the U.S. retail and restaurant industry. But one key element appears to be squeezing all the fun out of the fiesta. Believe it or not, we are in the midst of a severe lime shortage.
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