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Planning a spa getaway: Choosing the right place

Judy Connors Recreation & Leisure

My first spa group trip was more than 10 years ago. Billed as a "girlfriend's getaway" weekend, we went to a high-end hotel that offered a luxurious spa services. Within a week of advertising, my group quickly grew to more than 20 anxious women, ready to get away in the dead of winter with their confidants for a weekend of massage, manis/pedis, conversation and cocktails over a gourmet dinner. The final day was dedicated to local outlet shopping. Success!

Increased innovation is leading to a hospitality boom

Bambi Majumdar Travel, Hospitality & Event Management

EY's "Global hospitality insights" report shows a bright and glowing 2015 for the entire hospitality industry. There will be growth and increasing business demands, but everything will be driven by innovation, both in terms of technology and services.

Never been to an RV show? Here are 5 reasons you should go

Laura Weaver Travel, Hospitality & Event Management

If you have never gone to an RV show, you don't know what you're missing. RV shows offer a one-stop shop where you can compare styles and brands of RVs, pick up wonderful products to make RV life more comfortable, watch demonstrations to teach you about RV items, find a myriad of repair services to fix things up in your RV, and give you numerous choices of RV parks in which to spend your travels.

Old school: Teaching young bosses to manage seasoned workers

Kay Corriere Travel, Hospitality & Event Management

You want employees who are honest, responsible, dependable, loyal, focused, organized and mature. What company could ask for more? These traits are already found in older workers, even though the demographic is often overlooked as a valuable resource. Unfortunately, emerging lodging and hospitality supervisors who want to make their mark impressing upper management are often challenged in managing these seasoned employees.

3 ways to make them remember your event long after it is over

William D. Pawlucy Association Management

Why do we have one-time attendees at our events and never see them again? Delivering value goes far beyond just delivering content. We see the trends in virtual and augmented reality that overlay our environment to provide more to the experiences we have in everyday life. Similarly, attendees today want more to enhance their overall experience at your events.

America’s 10 most scenic train rides

Dave G. Houser Travel, Hospitality & Event Management

America's rugged seacoasts, rolling plains, towering mountains and colorful desert canyons serve to paint a picturesque backdrop for a getaway on the rails. The real beauty of traveling by train, however, comes with the convenience of leaving the driving to someone else while you sit back and admire the passing scenery.

Look beyond Lunar New Year to win Chinese customers through WeChat

Linchi Kwok Travel, Hospitality & Event Management

Feb. 19 marked the first day of Lunar New Year (also known as the Chinese New Year or Spring Festival). That is the biggest holiday and probably the most important festival of the year for many Asians (e.g., Chinese, Vietnamese and Korean). In a way, the Lunar New Year in Asia is like Thanksgiving and Christmas in the U.S., in which families gather together to celebrate the past and pray for a prosperous new year.

Encouraging the growth of a global citizen: Travel and service work for…

Katherine Dayton Education

Any educator who works with middle school and high school students knows how challenging it can be to understand exactly what kids are going through during these complex stages of life. It’s an exciting time of tremendous growth, both physically and emotionally. While many students thrive through these years, some struggle with self-esteem, the social pressures of trying to fit in, academics, and the list goes on.

Make your customers happier by upselling and cross-selling

Anne Rose Travel, Hospitality & Event Management

Upselling and cross-selling have negative connotations to many travel professionals, because they misunderstand those terms and their underlying rationale. Travel agents have told me, "I'm more ethical than that. I wouldn't dream of pushing them into something they don't want just so I can make more money." And therein lies the misconception.

How does Expedia’s shopping spree affect the travel industry?

Judy Connors Travel, Hospitality & Event Management

Expedia, the online travel booking company that purchased Travelocity earlier this month, announced last week it will now acquire Orbitz in its quest to dominate the online travel business. Orbitz has undergone several changes since being founded in 2001 by several major airlines. Acquisitions by conglomerate Cendant and then Travelport preceded the company going public in 2007, and analysts had predicted that Orbitz was ripe for a sale given its small scale compared with competitors such as Expedia and Priceline.

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