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Expedia, Travelocity, Sabre and consumers all win in acquisition
Judy Connors Travel, Hospitality & Event ManagementOn Jan. 23, nearly two years after the companies forged a marketing and technology partnership, Expedia announced that it had acquired Travelocity for a purchase price of $280 million in cash. Travelocity, a travel-booking site owned by Sabre Corporation, was created in 1996 and was the first site to enable consumers to book airline flights online.
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OSSN FAM concludes in Málaga, Barcelona and Montserrat
Vicki Scheck Travel, Hospitality & Event ManagementOur OSSN group of 40 travel agents and companions had already enjoyed Madrid as well as Seville, Ronda and Granada. On Day 6, the group boarded the coach for a two-hour morning drive through the Spanish countryside to Málaga.
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Policy changes have US tourism industry poised for a huge 2015
Suzanne Mason Travel, Hospitality & Event ManagementThe U.S. travel industry appeared to be on the back burner for policymakers in the past year. But that has all changed recently. During Tuesday's State of the Union address, President Barack Obama advocated for Congress to lift the long-standing embargo with Cuba. Recent visa changes with China and the reauthorization of Brand USA have made headlines, bringing attention to those who want to travel abroad.
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New Cuba travel guidelines raise questions and concerns
Judy Connors Travel, Hospitality & Event ManagementOn Jan. 16, new rules went into effect to ease travel and trade restrictions against Cuba, making it less cumbersome for Americans to travel there. Amid much political posturing, President Barack Obama used executive authority to implement this policy change without the Congress' involvement.
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Hospitality and travel brands venture into Latin America
Bambi Majumdar Travel, Hospitality & Event ManagementU.S. travel and hospitality brands are now actively looking south for some healthy vacation activities. South America is a fertile market, full of potential that is just waiting to be tapped. Along with hotel and lodging brands, airlines and even hotel rating organizations are poised to expand deep into Latin America.
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Dealing reasonably with unreasonable people
Anne Rose Travel, Hospitality & Event ManagementWe've all had them — those difficult customers who are unreasonably angry and refuse to be placated. What are they angry about? And how do you handle them? I'm sure you can construct your own examples of unreasonable customers, but the question is how to handle them so you're not bursting blood vessels in an escalating confrontation.
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Delta remains at Dallas Love Field — for now
Matt Falcus Transportation Technology & AutomotiveDelta Air Lines has been granted an 11th-hour reprieve to continue flights from Dallas Love Field. After its original deadline to halt flying approached, an unlikely savior has facilitated the stay.
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2015 travel: Convenient and affordable
Judy Connors Travel, Hospitality & Event Management2014 was a good year for travel agents with an average of 18 percent more travelers using the services of traditional travel agents than in the previous two years. And that trend looks like it will continue.
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Make 2015 a new beginning for your hotel
Kay Corriere Travel, Hospitality & Event ManagementFresh start. New beginnings. Making a difference. Being relevant. Growing. How do these words correlate with the latest trend data from the American Hotel & Lodging Association (AH&LA)? Are you on track to make strides this year?
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OSSN FAM continues to Seville, Ronda and Granada
Vicki Scheck Travel, Hospitality & Event ManagementOSSN travel agents took a high-speed AVE train from Madrid to the Andalusian capital, Seville. We arrived shortly after noon and checked into our five-star hotel, where a most interesting site inspection awaited us.
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