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Does maturity really matter in leadership?
Betty Boyd Business Management, Services & Risk ManagementMaturity is usually relegated to those individuals who are considered wise and sage. Maturity does not always mean you are of a certain age. Most people view someone that not only is mature but also has a position.
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Time to pony up: The secret to collections letters that work
Charlotte Bohnett Healthcare AdministrationThanks to mobster movies, we all fear the repercussions of unpaid debt. While receiving a past-due notice isn't quite the same as a meathead pummeling you, both methods of money collection deliver swift blows. After all, bills often fall into the land of overdue not because we were lazy, but because we didn't have any money.
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A look ahead: Most women physicians feel financially prepared
Cait Harrison Medical & Allied HealthcareFor women physicians, life never slows down. Patient appointments, lab results, medical records, prescription refill requests — it's all in a day's work, and the list could go on. And that's not including the kids and household chores when you get home. But one day it won't be as busy — if you can dream far enough into the future to retirement, that is. Have you thought about that?
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The secret to creating nursing teams that soar
Keith Carlson Healthcare AdministrationAs a relatively new nurse manager, I'm considering the ways in which I can powerfully inspire my team of nurses to be as functional, dynamic and cohesive as possible. It's clear that 21st-century nurses love strong leadership, but they also like to feel trusted and empowered. It's up to a nurse manager to walk a line that provides both.
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Universal precautions: They truly are worth it
Christina Thielst Medical & Allied HealthcareWhen a Santa Barbara, California, patient tested positive for Hepatitis C last month, local public health officials investigated the cause. Their analysis included a visit to the patient's physician, where they discovered the medical office was performing injections without following standard/universal precautions to protect themselves and their patients from blood-borne viruses.
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Should hospitals compete in the health insurance market?
Dr. Jonathan Kaplan Medical & Allied HealthcareI believe in capitalism, and I believe that a company shouldn't be ashamed of trying to make a profit. After all, staying in business is the name of the game. But when it comes to your healthcare, there is some unwritten rule (or maybe it is written in the form of the Hippocratic Oath) that entities involved in healthcare should care about your well-being in addition to caring about making money.
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Doctors: We need to delay ICD-10 again
Scott E. Rupp Healthcare AdministrationThis whole ICD-10 delay thing continues to bear some fruit, and there's still quite a bit of steam behind the effort. With rumors swirling that congressional leaders are finally ready to take action this year, many providers may not be sharing the joy, nor are they looking to celebrate.
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Glass half-full or half-empty? Maybe it’s time to get a pitcher
Jessica Taylor Business Management, Services & Risk ManagementIs your glass half-full or half-empty? This question has been used for decades to emphasize the difference between negative and positive thinking. It's the tool that's used to describe two type of people — optimists and pessimists. But how do you know how full someone's glass is?
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Be careful letting employees use their smartphones for work
D. Albert Brannen Business Management, Services & Risk ManagementIn today's connected world, employees often ask their employers to permit use of their personal smartphones, tablets, laptops or even their home desktops for work. Workplaces differ, and there is no "one size fits all" bring your own devices (BYOD) to work policy for employers.
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Don’t let desperation drive your decisions
Anne Rose Business Management, Services & Risk ManagementYou're short-handed and desperately need to hire another employee, so you hire the first breathing person that mails in a job application. Or maybe there's been a dearth of clients and your bank account is desperately low. You need a client fast, so you accept the first prospective customer who calls on the phone.
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