Recent Articles

• Is honesty the best policy?

  Frank R. Myers Law Enforcement, Defense & Security

  Every department operates with policies, standard operating procedures, guidelines, etc. However, no matter how strictly you follow these parameters, they do not "always" work from a practical standpoint. Is following them to the "T" always working in the best interest of the client/patients/public? Sometimes the decision-makers within the top ranks of a department do not have in-depth knowledge about what is taking place at the lower levels — in my case, serving in the emergency response division of the fire department for most of my career.

• Welcoming Gen Z into the workplace

  Linchi Kwok Business Management, Services & Risk Management

  Gen Z, also known as the iGen or post-millennials, has grown up. Born between 1996 and 2010, Gen Z makes up 32 percent of the world's population. They are young, they are energetic, and they are driven. They are now joining other generations in the workplace. As Gen Z is different from the previous generations, their expectations may or may not align with other generations, especially millennials. With what they want in mind, companies must adjust their recruitment strategies in attracting the top talents in Gen Z.

• Changes ahead for facility managers as more is demanded of the workplace

  Scott E. Rupp Facilities & Grounds

  In the near future, major changes are coming to what workers will demand of their organizations and how they are able to interact with their work environments. These changes are being fueled by demographics, use of technology and social changes, which are shifting people's expectations of the workplace, a new report issued by real estate adviser CBRE says. The report, which identifies the major trends in facility management, says that people want to "choose where and when" they work.

• Airlines unveil more affordable flights for fall

  Bambi Majumdar Travel, Hospitality & Event Management

  Fall deals seem to have made travel more fun and affordable for Americans. Budget airline Frontier Airlines recently made quite a wave in this regard. It announced up to 90 percent off flights as a part of its Labor Day campaign. Other airlines came up with deals, too, but none as impressive as Frontier’s for domestic flights. Under this promotion, one could get one-way flights for as little as $20 and round-trip tickets for around $40. These are remarkably inexpensive fares for domestic travel.

• How to best serve our male clients at the spa

  Elizabeth Donat Retail

  Let's face it, men probably make up the minority of the clients at your spa or medical spa. Unless you are running a facility that caters to this demographic exclusively, chances are you probably have about a 10 percent male clientele, at best. But just because these gentlemen clients comprise the minority doesn't mean that we should be unprepared to serve them well. After all, many men are extremely invested in their appearance and are seeking out professional-grade products and services in increasing numbers.

• 4 simple changes to make your foyer more welcoming

  Mark MacDonald Religious Community

  We all want guests to visit and stay at our church. Our well-produced websites, social media, and flyers will lead them to our building (along with an excellent, word-of-mouth invitation), but our foyer (or lobby) is the place that gives a guest one of their first impressions. We must get it right! In the first three minutes inside the door of your church, guests need to feel welcome. Even with a guest services squad of welcomers, they still need these four things. Consider making these changes this week.

• Increasing antibiotic resistance leads to emergency department visits for…

  Dorothy L. Tengler Pharmaceutical

  Antibiotics, which are among the most commonly prescribed medications, are often lifesaving, yet may cause unwanted side effects. Antibiotic use, or overuse, has led to increasing antibiotic resistance, one of the world’s most pressing public health problems. This means that illnesses that were once easily treatable with antibiotics are becoming more difficult to cure. Each year from 2011-2015, antibiotics led to approximately 70,000 emergency room visits for allergic reactions and other side effects in children.

• Florence lands in Carolinas, killing 23 people

  Michelle R. Matisons Waste Management & Environmental

  Hurricane Florence, which has since been downgraded to a tropical depression, landed in the Carolinas over the weekend, delivering predicted damage. So far, the storm has killed 23 people as North and South Carolina brace for more rain in the coming days. There are close to a half-million people without power as of the morning of Sept. 17. Rain is still falling across the two states, and flooding is so severe that towns, like Wilmington, are cut off, requiring emergency services to airlift food and water into the city.

• Travel2020: Top airport amenities fly beyond duty-free

  Lark Gould Travel, Hospitality & Event Management

  Think your airport is just a place to board planes? Think again. Airports, where the average traveler spends 137 minutes per trip lining up, sitting down, pacing, waiting … and waiting for their plane to start boarding, are now becoming destinations in their own right — hubs of shopping, stylish dining, entertainment, exercise, even pampering. According to Dolby & Holder consulting group, passengers are wasting 47 percent of this “dwell time,” resulting in some $6 billion in lost revenues for airports. Some airports are getting wise to ways of entertaining this captive audience.

• Are student labels helpful or harmful?

  Erick Herrmann Education

  In every school, students are labeled for a variety of reasons. Consider the students you have or have had in your classroom. Of course, our intent in schools is always to help students learn and make progress so that they can be happy, healthy, productive members of society. To better serve students, we add labels to help us consider the needs of the students and ultimately better meet their needs. However, the labels may serve to ostracize, segregate, or otherwise provide a disservice to our students.

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