Recent Articles

• Stage 2 meaningful use readiness a growing concern

  Pamela Lewis Dolan Healthcare Administration

  ​A survey recently released by the Centers for Disease Control and Prevention found there has been tremendous growth in electronic health record use in the U.S. over the past several years, thanks in part to the meaningful use incentive program. But there may be a speed bump in the road to a connected healthcare system as the meaningful use program enters its second stage.

• Employee turnover vs. retention — Which one costs you more?

  Harry J. Friedman Retail

  Almost every retail business owner knows employee turnover is a fact of life, as it is in most any kind of business. It's just multiplied by about 10 zillion in retail. The number of employees leaving their jobs may have dropped during the recent recession, but turnover is already starting to increase again as the economy heals. The typical view on employee turnover is that it's costly in terms of the time and money to find and train someone new. Another important consideration that's often overlooked is the cost in terms of customer loyalty.

• Clinical performance measures and the locum tenens physician

  Di Hall Medical & Allied Healthcare

  The Affordable Care and Patient Protection Act, more commonly known as Obamacare, is not only changing how the American public accesses health insurance, but also how healthcare services are reimbursed. The Centers for Medicare and Medicaid Services (CMS) has responsibility under the law to lower Medicare reimbursement to hospitals based on quality measures — moving from "fee-for-service" to "pay-for-quality." This is done not only to improve the quality of care to patients, but also to increase savings and decrease unfavorable clinical outcomes.

• 5 easy ways to keep your email inbox under control

  Liz Murphy Business Management, Services & Risk Management

  Co-workers and clients aren't the only sources of stress in the workplace. Though it may surprise you, email — a tool meant to make our lives easier — is also another culprit creating work-related strain and anxiety. It's easy to let an inbox to become overwhelming, and unfortunately taking a vacation from your work email is not always possible. But here are five easy ways you can become the boss of your own inbox once again.

• US vs. Europe: Comparing different approaches to renewable energy

  Stefanie Heerwig Natural Resources

  Let's assume this statement is true: The world is running toward a huge climate crisis. Temperatures will rise by about 11 degrees F , if we do nothing, and the impacts of such a rise can be fatal — floods, droughts, food insecurity, migration, just to name some. Now, what should we do, and what is the best approach of creating the right policy in a fight against time? The common assumption, when comparing the European Union and U.S., is that the U.S. approach to renewable energy is lagging behind the EU.

• Resistance is futile: Why you should embrace ICD-10

  Charlotte Bohnett Healthcare Administration

  The thought of transitioning to ICD-10 and its 68,000 diagnosis codes might have you shaking in your boots. You might also be doing anything in your power to deny the inevitable — possibly to the point of eschewing any of the noted benefits of ICD-10. But before you pooh-pooh 10 and say ICD-9 is just fine, hear me — and the Centers for Medicare & Medicaid Services — out. Look at all these drawbacks of ICD-9.

• Perfect attendance: Reward what you value

  Jill Nesbitt Oral & Dental Healthcare

  Do you reward your dental staff for having perfect attendance? This is low-hanging fruit for a way to reward the behavior you want to see in the staff. What happens in your office when your assistant doesn't show up? Do you have a backup who can step in so you can maintain your schedule, or do you have to cancel patients? How does your practice run when your receptionist is out? Who answers the phone and collects from the patients at the front desk? If you want your days to flow more smoothly, setting up a reward for perfect attendance can work like a charm.

• A day in the life of a vintage Porsche owner

  Noelle Talmon Transportation Technology & Automotive

  I affectionately call my black 1976 911S "Smoky," because the first week I owned him smoke billowed out of the engine compartment while I was driving around my neighborhood. Fearing my skills behind a Volkswagen didn't translate into the more difficult Porsche clutch, I was relieved to discover it was just the heat exchange hose that had popped off and needed adjustment. But the name Smoky stuck.

• Community involvement is an important marketing tool for your avian business

  Mary Wyld Pet Care

  Today's marketing is all about building relationships. Getting involved with your local community is an effective way to make a name for your business and establish vital relationships through various social channels. As a pet industry retailer, you should research pet-related community groups in your area. Many of these groups are nonprofit and welcome any assistance — from a place to gather and draw attention to their cause to sharing your knowledge of pets and pet care to benefit animals in your community.

• A new paradigm for older workers

  Michael J. Berens Business Management, Services & Risk Management

  Results of a recent Gallup study show that large numbers of baby boomers plan to continue working well past the current average retirement age of 61 and even the traditional retirement age of 65. This is both good news and bad news for organizational leaders: good because older workers are valuable employees, bad because many organizations don't know what to do with older workers as they seek to increase opportunities for talented younger employees.

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