Recent Articles

  • Resistance is futile: Why you should embrace ICD-10

    Charlotte Bohnett Healthcare Administration

    The thought of transitioning to ICD-10 and its 68,000 diagnosis codes might have you shaking in your boots. You might also be doing anything in your power to deny the inevitable — possibly to the point of eschewing any of the noted benefits of ICD-10. But before you pooh-pooh 10 and say ICD-9 is just fine, hear me — and the Centers for Medicare & Medicaid Services — out. Look at all these drawbacks of ICD-9.

  • Perfect attendance: Reward what you value

    Jill Nesbitt Oral & Dental Healthcare

    Do you reward your dental staff for having perfect attendance? This is low-hanging fruit for a way to reward the behavior you want to see in the staff. What happens in your office when your assistant doesn't show up? Do you have a backup who can step in so you can maintain your schedule, or do you have to cancel patients? How does your practice run when your receptionist is out? Who answers the phone and collects from the patients at the front desk? If you want your days to flow more smoothly, setting up a reward for perfect attendance can work like a charm.

  • A day in the life of a vintage Porsche owner

    Noelle Talmon Transportation Technology & Automotive

    I affectionately call my black 1976 911S "Smoky," because the first week I owned him smoke billowed out of the engine compartment while I was driving around my neighborhood. Fearing my skills behind a Volkswagen didn't translate into the more difficult Porsche clutch, I was relieved to discover it was just the heat exchange hose that had popped off and needed adjustment. But the name Smoky stuck.

  • Community involvement is an important marketing tool for your avian business

    Mary Wyld Pet Care

    Today's marketing is all about building relationships. Getting involved with your local community is an effective way to make a name for your business and establish vital relationships through various social channels. As a pet industry retailer, you should research pet-related community groups in your area. Many of these groups are nonprofit and welcome any assistance — from a place to gather and draw attention to their cause to sharing your knowledge of pets and pet care to benefit animals in your community.

  • A new paradigm for older workers

    Michael J. Berens Business Management, Services & Risk Management

    Results of a recent Gallup study show that large numbers of baby boomers plan to continue working well past the current average retirement age of 61 and even the traditional retirement age of 65. This is both good news and bad news for organizational leaders: good because older workers are valuable employees, bad because many organizations don't know what to do with older workers as they seek to increase opportunities for talented younger employees.

  • A long day’s night: Winter can affect the body’s natural sleep…

    Dr. Denise A. Valenti Mental Healthcare

    We are deep into winter and past the longest nights of the season. But with long nights come short days, and seemingly endless nights for some. Dec. 21 was the shortest day of year for the northern hemisphere. Despite the lack of sunlight, humans ​do not require additional hours of sleep to correspond to the additional hours in the night during the winter. But it is normal for the changes in weather and season to slightly influence activities and sleep habits.

  • Travel industry expects record employment level in 2014

    Bambi Majumdar Travel, Hospitality & Event Management

    The U.S. Department of Labor's Bureau of Labor Statistics revealed in a Jan. 10 release that the national unemployment rate fell from 7 to 6.7 percent in 2013, a definite positive turn of events. Riding on the tail of that report, the U.S. Travel Association announced that the industry has made up for 99 percent of the jobs lost during the last recession compared to the 86 percent of other industries.

  • ESL teacher electracy: A shift from flat to digital teaching and learning

    Beth Crumpler Education

    Teaching and learning have changed in the 21st century. With new technology adoptions and their ever-growing and ever-changing landscape, ESL teachers need to be prepared for these teaching and learning environments. Teachers need to transition from flat teaching and learning environments to digital teaching and learning, which provide a necessary skill set development by ESL teachers in electracy.

  • Emergency department observation units: A double-edged sword?

    Dorothy L. Tengler Medical & Allied Healthcare

    What emergency department (ED) wouldn't like millions of dollars in cost savings? Theoretically, this could happen by keeping selected patients under observation in a dedicated hospital unit with defined protocols. The issue has been that many patients seeking ED treatment are clearly not well enough for immediate discharge yet are not sick enough to be admitted.

  • Barrett-Jackson gives classic car fans something special

    Ryan Clark Recreation & Leisure

    Classic car aficionados have a passion unlike nearly any other group on the planet. They have a true passion for all things cars and an appreciation for the craftsmanship and the beauty in the vehicles of decades long past. This mentality was on full display at the Barrett-Jackson Auto Auction January 12-19 in gorgeous Scottsdale, Arizona.