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Infographic: Building the network of the future to support the work-from-home…

Brian Wallace Business Management, Services & Risk Management

A large portion of workers had only dreamed about working from home and avoiding the commute before last March — and it all happened so suddenly. The danger of this is that many security precautions were hurried along and not thought through properly. Now that many are getting vaccinated and are considering coming back to the office — but in a flexible way that still allows for a good deal of distributed work — it’s important to have a proper plan in place for a more secure internet solution during the flexible work revolution. See more about building the network of the future in this visual deep dive.

How to maintain cybersecurity in a new online business

Michelle Deery Business Management, Services & Risk Management

Launching a new online business is exciting but also challenging. And one of the biggest challenges you face is that of keeping your business safe from potential online attacks. In fact, 68% of business leaders feel their cybersecurity risks are increasing. In 2021, cybercriminals have developed a range of security threats that have the potential to target and harm any online business. These threats can breach your data, compromise it and even hold your entire business ransom. In this guide, we’ll be taking a look at the types of cybersecurity threats you face, as well as the tactics you can implement that will help to safeguard your online business.

Why the success of earned value management hinges on repeatable processes

Manny Abela Business Management, Services & Risk Management

Project teams working for national science labs, the Department of Energy and the Department of Defense rely on a project management approach known as earned value management (EVM) to deliver initiatives on time and on budget. Too many projects, however, face hefty delays in reporting and certification and struggle to onboard new team members due to the extraordinarily complex methods used to deploy EVM — methods that vary with each project. Instead of creating fully custom EVM processes for each project, organizations should standardize EVM and establish repeatable processes that can be used across all projects.

How to achieve customer service excellence with social listening

Victorio Duran III Marketing

Businesses are using social media as part of their marketing strategy more and more, helping build brand awareness and boost sales. Leveraging your social channels has become even more critical as it seems working from home is here to stay. Customers crave engagement and interaction. Since most of our shopping is now done online, you must create a customer experience (CX) that’s personalized and connects to users. Take it a step further and amp up engagement by incorporating social media customer support into your strategy with social listening.

What’s the BIG Idea? Episode 2: Steve Jurash on leading through crisis

Hank Boyer Business Management, Services & Risk Management

In this video, Hank Boyer visits with Steve Jurash, president of the 5,000-plus member Manufacturing Alliance of Philadelphia (MAP). MAP represents several hundred thousand manufacturing employees. In March 2020, Jurash led MAP through an incredibly challenging period of dealing with the COVID-19 crisis, an event that brought manufacturing everywhere to a sudden halt. With several hundred thousand employees' lives affected by his decision-making, Jurash faced one of his most challenging periods of leadership. He shares more than 20 best practices effective leaders use to navigate during periods of crisis.

How companies can accommodate working parents during the pandemic

Indiana Lee Business Management, Services & Risk Management

Our current pandemic has caused shifts in many industries. One of the most prevalent is the necessity to move to remote operations. It’s worth acknowledging that working from home can be the ideal scenario for many employees. However, it has not been entirely positive for all employees. Parents who work from home have been faced with additional challenges. Let’s take a look at a few of the key areas where human resources professionals can best assist parents in this situation and influence the positive direction of remote operations.

Want employee engagement? The key is companywide training

Gina DeLapa Business Management, Services & Risk Management

If companywide training feels like overkill, consider what happens when training is reserved only for the rank and file. I can give you a glimpse of what happens, based on my years as a university career counselor, and later getting hired by organizations to teach professionalism to their new-college hires. As a career counselor, I saw a steady parade of lackluster job postings, often with typos. When was the last time an employer advanced a candidate with a lackluster resume? Or a cover letter with even one typo? I am not saying employers should lower the bar — but the double standard here was on full display.

How to cultivate creativity and innovation in the workplace

Sunny Dhami Business Management, Services & Risk Management

Creativity is something that many companies and employees strive for in the workplace. It is an opportunity for people to think differently and build skills in various areas. But creativity isn’t always something that comes naturally. It's something that requires teamwork and effort and may even involve a change in thinking altogether. But even with that thought, having creativity as part of a company dynamic is well worth implementing. Because originality leads to innovation. Here are some easy ways you can cultivate creativity and innovation in the workplace.

Telemedicine post-COVID: How to implement key lessons from the pandemic…

Lisa Mulcahy Healthcare Administration

As you no doubt have learned as a healthcare administrator or professional throughout the COVID-19 crisis, telemedicine is hugely beneficial when it comes to quick triage and treatment of patients at a distance. But that's not the only way you can incorporate this universal technology to help your hospital, clinics or office locations run better. New research is outlining fresh ways you can use telemedicine now and in the future to optimize how well your organization runs. Here are three areas you can focus on.

5 suggestions for raising a struggling reader

Scott Clamme Education

As a special education teacher and parent, I have worked with many children who have struggled to learn to read. The main thing to remember as a parent is to be patient. Children are all different, and they go through different processes when learning to read. Often, learning to read can be like learning to ride a bike. Some kids learn easier and earlier than others, but as long as they don’t give up, most end up being competent readers. The key is keeping them from giving up. This can require patience from parents and teachers. This article features some suggestions that can help keep your struggling reader on the path toward reading competence.

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