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Policy revisions in a pandemic

Robert C. Harris Association Management

Association policies are among the board's governing documents. Policies are the wisdom of a prior board adopted and passed on to successive directors. Policies are your "friend," communicating the best method for handling an issue. Policies interpret bylaws. They should not be inserted in the bylaws. Bylaw amendments must be voted on by the membership. Policies can be adopted, amended, or repealed by a vote of the board.

Contactless self-services will remain after COVID-19

Linchi Kwok Travel, Hospitality & Event Management

New COVID-19 cases are finally showing signs of decline across the U.S., but we should still take cautionary measures to avoid another wave of infections. Because the virus is primarily transmitted through direct or indirect close contact with infected people via mouth or nose secretions, social distancing and frequent sanitation are highly recommended. It is not surprising to see consumers demand services with minimal human contact, leading to more contactless self-services.

Blockchain and hyperledger fabric are changing trusted transactions

Vladimir Kuzmenko Science & Technology

Blockchain has the potential to save time, money, and increase information security across many sectors, including healthcare, supply chain monitoring, real estate processing, and financial services. Through blockchain, data can be managed in ways that provide a level of security and privacy previously unavailable through more traditional information exchange solutions.

Phoning it in: How to nail a video job interview

Amanda Kowalski Business Management, Services & Risk Management

So many things have changed during the current worldwide pandemic, including interviewing for a new job, often done via video these days. How can you put your best foot forward without setting foot in the office? Whether you’re the interviewer looking for the ideal candidate or the interviewee looking for a new employer, there are definitely some things that you can do to zoom in the right impression.

Canada opens investigation on Amazon, citing ‘abuse of dominance’

Kevin Reynolds Retail

If there is one thing the coronavirus pandemic has exposed for small and medium-sized businesses, it is their near-universal competition with Amazon. The online retail giant has come under increased scrutiny during recent months as the company’s stock has increased by over 60%. And now Canada is the latest country outside of the United States to take issue with Jeff Bezos’ behemoth.

Podcast: How to successfully target a niche with cash-based physical therapy…

Jarod Carter Sports & Fitness

In this episode, Jarod Carter explains how you can target a niche to make your practice stand out from the competition. While it may seem counterintuitive to focus on a smaller market, the highly personalized messaging you can create for a niche makes your offer resonate far more than a generic “we fix everything” message ever could. This approach has been a real game-changer for many practice owners.

New York Fed brief: COVID-19 pummels Black-owned businesses

Seth Sandronsky Business Management, Services & Risk Management

The coronavirus pandemic closed 22% of small businesses across the U.S. between February and April, according to a brief from the Federal Reserve Bank of New York (NY Fed). Forty-one percent of black-owned businesses, almost double the overall number, closed. Business location matters. Black-owned firms are geographically concentrated in COVID-19 hotspots, according to the NY Fed, where white-owned firms are less likely to be.

Create a sense of belonging within your organization

Charles H. Vogl and Carrie Melissa Jones Business Management, Services & Risk Management

Belonging is a feeling. None of us want to participate in communities where we don't feel good, welcome, or appreciated. We certainly won't invest our full effort unless — and until — we're vested in this manner. Of course, what makes us feel welcomed differs from person to person. When possible, people leave places where they don't feel belonging. They proactively move to where they do feel it.

Infographic: The challenge of remote networking for college students

Maggie Kimberl Education

Eighty-eight percent of professionals consider networking to be critical to a thriving career. But currently, 69% of college students no longer have regular access to their classmates, friends, and network due to the pandemic. What are some ways college students can keep in contact digitally? Find out more with this infographic.

How wellness programs can promote employee loyalty and productivity

Indiana Lee Business Management, Services & Risk Management

Most businesses understand the importance of customer loyalty and how it benefits their bottom line. But corporations spend so much time thinking about how to create loyal customers that some forget about the importance of creating loyal employees. Frankly, some of the "old standbys" of a standard benefits package aren’t cutting it anymore. That’s why corporate wellness programs are becoming more important than ever.

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