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Obsessive management disorder

Harry J. Friedman Business Management, Services & Risk Management

You are 12 years old, and you are with a group of friends discussing what you all might want to do together on the weekend. You seem to be dominating the conversation with ideas you think will be fun. Ladies and gentlemen, here we have a leader, a manager, a future master of the universe. Management and leadership are compulsions, not a job title.

Drafting a written collections policy is good for business

Nate Budde Business Management, Services & Risk Management

While sometimes overlooked — or just noticed but ignored — a strong collection policy is an important piece of a complete and thorough credit policy. A well-conceived collection policy, coupled with a detailed lien policy, will save a business much of the time and expense taken up by the litigation that sometimes seems necessary to get paid.

5 tips for successful performance evaluations

D. Albert Brannen Business Management, Services & Risk Management

Performance evaluation programs can be immensely beneficial to employers. They can help management improve employee performance and adjust staff expectations. However, if done improperly, performance evaluations can create more legal liability than they help to avoid. This article lists five critical tips for making sure your performance evaluation system is on the right track.

Articulate leadership no guarantee for effective organizational communication

Mike Wokasch Business Management, Services & Risk Management

As a society, we admire, applaud and follow articulate people who help us understand, who inspire us and who project a future of possibilities that sound better than what we have today. This skill is essential for helping a group or organization identify "what could be" while aligning people and their beliefs to work toward a common goal. Articulate leaders can also verbally resolve differences, dispel untruths and keep the naysayer at bay. So why do they sometimes struggle to get anything done?

How to build your dream team

Mel Kleiman Business Management, Services & Risk Management

In response to every survey we've conducted over the years, hiring managers and business owners report that employee referrals generate the best job applicants. These results are also right in line with independent studies that show employee referrals are the only recruiting tool that delivers high-quality workers who stay on board about three times longer than those from other sources.

Food for thought: Got goals?

Karen Childress Business Management, Services & Risk Management

Each new year brings with it the opportunity for a fresh start, a clean slate, and giving thought to what might unfold over the next 12 months. Whether you're setting goals for your business or yourself, it's important to have a plan. There is a well-worn but still useful acronym — SMART — that’s designed to help with setting goals. Here's a quick recap of SMART, followed by three additional ideas to consider when setting goals for 2014.

Confessions of a miser: The thrill of profit

Bob Fortune Business Management, Services & Risk Management

Frugality, thrift and good budgeting can and will lead to profit — financial profit as well as human and social thriving. It's worthy to point out that profit and frugality do not oppose themselves. The origin of the word frugality is "fruit" or "to bear fruit." And the fruits of a successful business are wildly exciting. Profit allows companies to purchase assets to grow revenue, increase earning power for staff, share their wealth with charities and offer more perks to employees.

Beyond insurance: How to protect both the business and personal assets

David B. Mandell and Jason M. O'Dell Business Management, Services & Risk Management

In our litigious society, business owners, as well as their companies, are high visibility lawsuit targets. Lawsuits and claims from employees, customers, competitors and even the government are part of doing business today — in virtually every field. Unfortunately, many such owners and business executives think that insurance is the only viable protection tool to shield their businesses and themselves from such litigation risks.

The 4 interview questions that count

Mel Kleiman Business Management, Services & Risk Management

You can conduct a thorough interview with only four core questions. No more dreaming up talking points on the spot. No more planning or writing lists to remember everything you want to cover. The idea here is to take an applicant through their entire work history asking the same four basic questions about each job.

Leading millennials: Are you up to the task at hand?

Jessica Taylor Business Management, Services & Risk Management

No matter how you look at the business world, things are evolving — from the way businesses are run to the types of employees that are hired. As baby boomers leave the workforce, the millennials are infiltrating your offices.

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