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The costly impact of workplace violence

Tracy Stevens Civil & Government

Violence in the workplace has a significant impact on an organization, its employees and its customers. The effect can be very costly to a company through absenteeism, job performance, employee replacement and training. Health insurance premiums may also increase, and the company may incur serious legal costs.

As costs soar, officials wonder if Sochi is ready to host Olympics

Suzanne Mason Civil & Government

The Winter Olympics are less than a week away, but the preparation in Sochi, Russia, has been seven years in the making. When the Russian city was awarded the Olympics back in 2007, officials estimated the cost would be $12 billion. But Sochi has spent $51 billion, topping the $40 million China spent on the 2008 Summer Olympics. Despite the jump in the cost, is Sochi ready to host the Olympics?

Tips to avoid a Super Bowl hangover

Jessica Taylor Business Management, Services & Risk Management

The football season is nearly over, and now it's time to put all your focus into one last game — the Super Bowl. We all know you're going to get together with some family and friends Sunday, have some drinks and eat some food that's definitely not the healthiest for you. When you wake up the next day, thoughts of "I really don't want to go to work today" are going to be roaming through your head. Don't fret; you're not the only one

Seriously! Stop using Facebook this way

Mark MacDonald Marketing

Social media has changed our lives. This month we say happy 10th birthday to Facebook. Time flies. Since Facebook has 1.2 billion active users, it assures that almost everyone is on it. It makes sense that a lot of businesses have a page that communicates to their customers. But why do people follow you? If we understand that, we'll understand how to get more followers and what content to develop.

Experience and skills are no match for talent

Mel Kleiman Business Management, Services & Risk Management

Human knowledge is now doubling every 3.7 years. This means 50 percent of what you now know will be out of date in less than four years. For this reason, it is no longer about hiring skills and/or experience. Today, it's all about hiring talent.

What Twitter can teach you about marketing — and no, you don’t…

Marc Wayshak Marketing

Jack Dorsey's brainchildren — Twitter and Square Reader — were both developed from "user narratives," descriptions that map out a user's day-to-day life and priorities. This simple but revolutionary idea challenges entrepreneurs to develop products that are designed to fill a specific need in a user's life. Similarly, marketing efforts can flourish when organizations understand their customers' backstories.

How to manage risk in complex projects

Dr. David Hillson Business Management, Services & Risk Management

Some people say complex projects are not the same as other "ordinary" projects, and so they need to be managed differently. We need to develop flexibility and resilience at all levels in order to cope with the special risk challenges associated with complexity. When we consider the risk angle, there are three questions to answer: Are complex projects inherently different from other projects? Are complex projects exposed to different types of risk? Do these types of risk require managing differently?

Employers: Is Facebook a friend or foe?

Julie Bernhard Business Management, Services & Risk Management

With Facebook's 10-year anniversary coming Feb. 4, many can't even imagine what life was like without it. For most of us, it is second nature to log on before even opening email. It’s about as habitual as brushing our teeth. What started as a college kid meet-up is now the world's largest social network, boasting 1.15 billion users, according to CEO and founder Mark Zuckerberg, and a company value of over $100 billion. With little restrictions regarding what material can be shared, your Facebook feed can run quite the gamut. From sonograms to strange selfie scenarios, "the book" is the Internet playground.

Employee turnover vs. retention — Which one costs you more?

Harry J. Friedman Retail

Almost every retail business owner knows employee turnover is a fact of life, as it is in most any kind of business. It's just multiplied by about 10 zillion in retail. The number of employees leaving their jobs may have dropped during the recent recession, but turnover is already starting to increase again as the economy heals. The typical view on employee turnover is that it's costly in terms of the time and money to find and train someone new. Another important consideration that's often overlooked is the cost in terms of customer loyalty.

5 easy ways to keep your email inbox under control

Liz Murphy Business Management, Services & Risk Management

Co-workers and clients aren't the only sources of stress in the workplace. Though it may surprise you, email — a tool meant to make our lives easier — is also another culprit creating work-related strain and anxiety. It's easy to let an inbox to become overwhelming, and unfortunately taking a vacation from your work email is not always possible. But here are five easy ways you can become the boss of your own inbox once again.

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