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Can you really afford mediocre employees?

Mel Kleiman Business Management, Services & Risk Management

Hundreds of research studies have quantified the difference between an "A player" versus a "C player." Every one of them concludes that the difference in productivity and the impact on the bottom line is anywhere from 20 percent to over 1,000 percent greater return when you compare the best, most productive employees to those who are "average."

Making hard decisions: When leaders should say yes and no

Scott Steinberg Business Management, Services & Risk Management

Self-help gurus and motivational speakers worldwide will tell you that "yes" is an empowering word, and indeed it is. But "no" is also a powerful word, and one that we all need to employ more in both our personal and professional lives.

Stress testing for risk management

Dr. David Hillson Business Management, Services & Risk Management

Stress testing originated in engineering to check that structures such as bridges, roads, tunnels and buildings would carry the expected load without collapsing. Specifically in the risk field, the concept of stress testing also forms part of business continuity and disaster recovery, where business continuity plans are tested in advance to ensure they will work if a real disaster arises.

7 key elements of a workplace investigation

D. Albert Brannen Business Management, Services & Risk Management

Many issues that arise in the workplace require employers to conduct a prompt and thorough investigation. Although the underlying allegations may be different, certain basic elements should be a part of every investigation, as outlined in this article.

Improve outcomes of annual board retreats

Robert C. Harris Association Management

Organizations plan an annual retreat to empower the board of directors with information and inspiration. The meeting is designed to transfer information to the leadership. The schedule often includes time for recreational activities or team building. While every retreat is well-intentioned, when volunteers are asked what they expect to gain, they reply, “I hope we get to know each other better.”Their expectations are low.

The 4 C’s of effectively marketing to moms

Emma Fitzpatrick Marketing

Mothers give back so much to their communities and families every day. Businesses of all kinds should also take a timeout to re-evaluate how they're giving back to moms. After all, women make 85 percent of purchasing decisions in households, and there's a good chance some of those women are mothers. Mothers are an influential demographic for businesses.

Do you have the right focus?

Adrian Davis Business Management, Services & Risk Management

Typically, 80 percent of your profitability comes from 20 percent of your accounts. Yet, if you are like most businesses, you spread your attention across 100 percent of your accounts while you scramble to acquire even more. Salespeople often hunt for business, which provides some reward in the short term, but ultimately, is bad for your business.

The new rules of HR: How to hire better talent

Scott Steinberg Business Management, Services & Risk Management

Finding job applicants with the right skills can be challenging under any circumstances, let alone rapidly-shifting business environments such as those we find ourselves operating in at present. Doubly so, say a rising tide of executive directors and boards, as the talents and capabilities needed to succeed tomorrow will be vastly different from those needed today.

Supreme Court supports religious freedom of businesses

Jessica Taylor Civil & Government

A potentially landmark decision on religious liberty occurred today in the U.S. Supreme Court — and religious freedom won. The court ruled that business owners can object on religious grounds to a provision of the Affordable Care Act.

Follow these 8 tips when writing your resume

Jessica Taylor Business Management, Services & Risk Management

You need to get your foot in the door of the organization in which you'll fit. To do so, make sure that your resume and cover letter make the "true you" stand out. A resume is a marketing document designed to sell your skills and strengths rather than just portraying a bio of yourself. Follow these eight tips to create a successful resume.

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