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Mythbusting: Job boards and your website are not great recruiting tools

Mel Kleiman Business Management, Services & Risk Management

While job boards and your website make it quick and easy for the employer and the applicant alike, they are far less effective than the top three, proven sources of great employees.

Wordle it — just a little bit

Catherine Iste Business Management, Services & Risk Management

Word clouds are a visually appealing way to distill key concepts from larger amounts of data. There are several programs that offer this service for free on the Web. All of which makes them an easy, free, simple, fast tool that can add a little panache to your work.

Leadership lessons: Why it pays to put others first

Scott Steinberg Retail

A proud, time-honored tradition among leading organizations and brands, quality customer service has become more than just a given common courtesy today. It has also evolved to become a core necessity in the age of abundance, when dozens of competitors are just click or call away.

Corporations 101: What you need to know about the standard business entity

David B. Mandell and Jason M. O'Dell Business Management, Services & Risk Management

Many firm owners use a corporation as part of their corporate structure — either for the main business or for ancillary business units. In this article, we examine the basics of corporations, with a focus on their asset protection benefits and weaknesses.

A new corporate model: Profit with a purpose

Michael J. Berens Business Management, Services & Risk Management

Capitalism with a conscience. The purpose-driven economy. Social entrepreneurship. By whatever name you choose to call it, a new corporate model is emerging that expands the role of business to include serving as an agent of social change while at the same time turning a profit. Large and small, these companies are attracting the attention of the business world and, more importantly, the loyalty of consumers and employees.

Learn from Comcast: Customer service tools to keep you from looking like…

Brie Ragland Business Management, Services & Risk Management

Each day you're probably faced with a barrage of stories providing tips on how to grow your business or how to tap into your sales force's earning potential. You can't click through Facebook or Twitter without seeing stories from different news outlets that have been framed to teach you a lesson.

This is the last job you’ll ever have — now what?

Catherine Iste Business Management, Services & Risk Management

What if the job you are in now is the one you plan to keep until you retire? How do you keep it fresh and interesting until your last day? How do you avoid becoming one of those angry DMV ladies? Or an unhelpful state worker?

10 tips for hiring an IT consultant

Dinesh Gulati Business Management, Services & Risk Management

In the last two weeks, I had six conversations with our current and prospective clients who discussed their challenges when hiring an IT consultant. There was one clear theme. They all "interviewed" the submitted contractor candidates for technical skills, focusing on the technical nuts and bolts. But five of the six had poor experiences with the performance after the consultant was onboarded on the project.

Why you have to use social media

Catherine Iste Marketing

As a teenager, I frequently used the "but everyone else is doing it" argument to try to secure permission for anything from attending a Guns N' Roses concert to staying out all night after prom. It did not usually work with my parents, but I am happy to say after all of these years, I have found a clear case where this excuse works: social media.

The ultimate cheat sheet to improve working capital

Scott Wolfe Jr. Construction & Building Materials

The 2008 recession burned a lot of construction and building companies and made them become more financially disciplined. This discipline, however, is being challenged by improving market conditions. Since improving economies present high financial risks, it is more important than ever to understand and improve a company's working capital position.

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