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Top 5 staff-killing behaviors
Anne Rose Business Management, Services & Risk ManagementIf your staff is underperforming and not meeting your expectations, maybe you should take a look at your behavior and see if it's in sync with the messages you're giving out. When there is a disconnect between what the boss says and what the boss does, your staff will always give more weight to the boss's behavior.
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You’re right — Why doesn’t anybody listen?
Catherine Iste Business Management, Services & Risk ManagementNothing would drive me crazier than being right, telling people about it and having no one listen. I would be forced to sit there watching events play out as I had predicted, yet the negative implications became clear to everyone else after the fact.
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The $64,000 question: Will you miss out on this popular Social Security…
William S. Campbell and Justin D. Smith Business Management, Services & Risk ManagementThe Bipartisan Budget Act of 2015 made significant changes to a number of rules surrounding Social Security benefits, causing many lucrative claiming strategies to be phased out over time. The forthcoming elimination of the popular "File and Suspend" strategy is of particular importance.
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Setting SMART goals for 2016
Betty Boyd Business Management, Services & Risk ManagementThe beginning of a new year is when most of us review where we have been and where we want to go. This type of review is important for you personally and professionally. However, goals should not only be done once a year but throughout the year. There are many ways to accomplish this, and one of the best is setting SMART goals.
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New PATH for small business tax breaks
Paul Zukowski RetailWhile 2015 was an off year in terms of major tax law changes coming from Congress, our elected representatives did cook up quite a smorgasbord of extensions — many permanent — for a wide array of existing tax breaks on which most small businesses rely.
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3 tips to become a people expert
Anne Rose Travel, Hospitality & Event ManagementAngry people you can't seem to please. Unhappy clients who tell you on their return about a bad experience on their vacation you could have resolved but can do nothing about now. Wending your way through a bureaucracy to find the right person or the right department to resolve your issue. A bitter co-worker who is infecting the office morale or a dictatorial boss who's making everyone miserable.
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Creating an effective quality assurance program
Corey Hulbert Business Management, Services & Risk ManagementThird-party vendor management has evolved over the years from an important business position into a mission-critical function for the mortgage enterprise. A failure in this department now carries with it severe penalties. There are a number of drivers for this trend, including increasing costs, an aging workforce in many settlement services businesses and a general flight to quality loan origination, but the primary driver has been regulatory compliance. A well-known industry expert puts it quite well.
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Going slow to go fast — Master this principle to master everything
Hank Boyer Business Management, Services & Risk ManagementIt would be incredibly boring if life moved at one slow, monotonous, steady speed. Because it doesn't, you'll want to master the "go slow to go fast" principle to increase your successes in life. What do job seekers, sales professionals, athletes, managers, HR professionals, accountants, physicians and health coaches all have in common? To be really, really effective at what they do, they must adeptly manage their actions in response to the speed demands of their jobs.
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Take the time to assess your Web presence
Catherine Iste Business Management, Services & Risk ManagementWhat does 2016 look like for you? Are you up for change or are you looking forward to something more routine? Either way, the best time to take stock and make any subsequent updates is when you do not have to. So take a few minutes now to do a little assessing.
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Your ‘revenue roster’ could bring you riches
Fred Berns Business Management, Services & Risk ManagementJanuary is the best month for business professionals to create their "revenue roster." It's the time of year they should develop a list of all those individuals who can help them generate the most sales and income for the year ahead. The next step is to plan how and when to reach out to those individuals. There is strength in numbers, and you can add to yours by reaching out for help.
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