All Business Management, Services & Risk Management Articles
  • Why directors volunteer

    Robert C. Harris Association Management

    There are many reasons why volunteers accept leadership roles. The answers are diverse and revealing. I asked a group of leaders why they decided to become directors in a nonprofit organization. The Rev. Martin Luther King Jr. described volunteer service, "You don’t have to have a college degree to serve. You don’t have to make your subject and your verb agree to serve. You don’t have to know the second theory of thermodynamics in physics to serve. You only need a heart full of grace. A soul generated by love." When the opportunity arises, pose the same question. This compilation is a testament to dedicated leaders.

  • If you hit a wrong note, hit it again

    Patrick Gleeson Business Management, Services & Risk Management

    On my first night on the bandstand in Herbie Hancock’s band, I was somewhere between panicked and terrified. As we began the first song, I made the mistake of looking out at the audience. A few rows away sat famed jazz arranger Gil Evans with his best buddy… Miles Davis. At that point I left merely panicked far behind and advanced well into terrified. One horrible mistake would brand me an incompetent newbie, not only in the eyes of my fellow band members, but in the presence of Gil and Miles, both of whom I idolized. It would have helped if I’d known what Miles regularly told his band members: If you hit a wrong note, hit it again!

  • Negotiating commercial leases: Use the franchise advantage

    Dale Willerton and Jeff Grandfield Retail

    For many commercial tenants, negotiating a good lease or lease renewal against an experienced agent or landlord can be a challenge. While an entrepreneur focuses on marketing and managing, savvy real estate agents and brokers are specialized salespeople. Their job is to sell tenants on leasing their location at the highest possible rental rate. Whether you are leasing a new location for the first time or negotiating a lease renewal for your business, here are two money-saving tips.

  • How to improve your workplace wellness approach

    Lisa Mulcahy Business Management, Services & Risk Management

    If you're like many companies, there's a good chance you have a workplace wellness program in place — maybe more than one — or a program that addresses multiple health components. But how well is what you're doing really working? Ideally, you want the program you're offering employees to not only improve their health and quality of life but also to cut healthcare expenses significantly and help your business run more effectively. Take an overview of how well your program is performing and make the changes it needs by using this advice.

  • Remodeling growth levels out but remains strong

    Michael J. Berens Interior Design, Furnishings & Fixtures

    For the past several quarters, the remodeling industry has experienced exceptional growth. That trend may have run its course, though. Industry indicators reveal activity during the third quarter of this year remained relatively flat. Experts project that demand is likely to remain strong, but that the rate of growth will taper off in 2019. According to the latest BuildFax Housing Health Report, data from the past three months indicate the pace of remodeling is leveling out after several years of steep increases.

  • Study: Push for smart-building transitions seems obvious based on the benefits

    Scott E. Rupp Facilities & Grounds

    A recent study seems to suggest that converting to smart building technology allows organizations to cut energy costs, meet air quality regulations and provide the best environments for occupants, visitors and staff. So says Siemens Financial Services, which estimates that the potential for "self-financing" smart-building conversion may cross 13 countries in three sectors: commercial buildings; government buildings; and hospitals. In other words, there’s plenty of potential for innovation.

  • A leader’s guide to seasonal anxiety and depression

    Catherine Iste Business Management, Services & Risk Management

    The end of the year is synonymous with so many unique professional challenges: reconciling the grandiose goals from the beginning of the year with the current status; closing out the books; prepping for more goals and challenges in the coming year, audits, taxes, annual reporting and more. Add to that angry customers, cranky co-workers and the weird time warp that seems to ensure days pass at a faster rate between Halloween and New Year’s than any other time of year and trying to manage stress at work seems almost impossible. Unfortunately, the end of the year is no less busy outside the office.

  • Project to product: How to survive and thrive in the age of digital disruption

    Dr. Mik Kersten Science & Technology

    Today, enterprise organizations are attempting to use managerial mechanisms from previous ages to direct software delivery in this one. IT and software delivery costs have been growing for decades, yet our organizations do not have adequate visibility or understanding of what is now one of the largest costs of doing business. Meanwhile, the tech giants and digital startups have already mastered the managerial frameworks necessary to succeed in the age of software.

  • Home sales weaken as buyers back off

    Michael J. Berens Construction & Building Materials

    Increased inventory and declining prices were not enough to seal the deal for some prospective homebuyers in September. Sales of both new and existing homes were down from August’s rather lackluster performance. Although demand remains high, concerns about rising mortgage rates and a shortage of entry-level properties kept buyers at bay. After a modest gain in August, sales of new single-family homes dropped 5.5 percent in September, the lowest month-over-month decline since December 2016, and were down 13.2 percent from the same period last year.

  • Toxic boss syndrome and what to do about it

    Patrick Gleeson Business Management, Services & Risk Management

    The phrase "toxic boss syndrome" is widely used to describe a continuing workplace problem: the really bad boss. How does a toxic boss behave, and what can you do about it? The word "toxic" is particularly appropriate to describe bad bosses because, as research shows, their behavior soon infects entire workplaces. A 2015 Gallop study, for example, concluded that about half of all workers who voluntarily leave a job do so "to get away from their manager."