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More travel between US, China boosts tourism industry
Suzanne Mason Travel, Hospitality & Event ManagementWhen the visa expansion between the U.S. and China was first introduced in 2014, it was described as a simple decision that would "reap tremendous benefits to the country." Fast forward two years, and those benefits may be implemented more than ever by the designation of 2016 as the "U.S.-China Tourism Year."
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Survey: Travel trends for millennials in 2016
Linchi Kwok Travel, Hospitality & Event ManagementMillennials are taking over workforce and soon the travel and tourism market. While companies are busy responding to this trend, it is important to keep track of their preferences. A recent survey with close to 32,000 young travelers from 196 counties/regions on Topdeck Travel, a group tour provider, may provide some new insights about millennial travelers.
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3 tips to become a people expert
Anne Rose Travel, Hospitality & Event ManagementAngry people you can't seem to please. Unhappy clients who tell you on their return about a bad experience on their vacation you could have resolved but can do nothing about now. Wending your way through a bureaucracy to find the right person or the right department to resolve your issue. A bitter co-worker who is infecting the office morale or a dictatorial boss who's making everyone miserable.
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Uber takes aim at travel agents, booking websites
Bambi Majumdar Travel, Hospitality & Event ManagementUber has revolutionized urban commuting in the last few years. Now, Uber is all set to revolutionize the travel business, beyond booking cars for a ride. In a recent filing with the U.S. Patent Office, the company has revealed its plan to become an all-in-one travel agent. The patent images call the service "Uber Travel," which seems a fitting description for a service that aims to combine car booking with the entire trip.
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7 places not named New Orleans to celebrate Mardi Gras
Dave G. Houser Recreation & LeisureIt's Mardi Gras season once again, and while New Orleans is the American epicenter of this festive pre-Lenten celebration, there are plenty of other options for some fantastically fun Fat Tuesday revelry.
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Sales 201: A quick refresher for travel agents
Anne Rose Travel, Hospitality & Event ManagementYou probably have been in sales for a while and think you're pretty good at it. But even the best athletes, no matter how much they excel, still practice regularly. It's too easy to get complacent in your trade and settle for a status quo when it might be possible to raise the standard just a bit.
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4 things to think about for a successful 2016 in lodging
Linchi Kwok Travel, Hospitality & Event ManagementThe year of 2015 marked a great year for the hospitality and tourism industry. According to the Lodging Industry Trends 2015 report released by the American Hotel & Lodging Association, the average occupancy for hotels reached 64.4 percent. In addition, travelers were spending more for their stays, paying $115.02 per room a night in June 2015.
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Infographic: Global hotel industry trends for 2016
Michelle Mangan Travel, Hospitality & Event ManagementSignificant technology, business and marketing trends will impact the entire hotel industry in 2016. As technology developments continue to evolve, it can be difficult for the hospitality industry to keep up with all of the changes, let alone look to the future.
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You can’t just wave your magic wand
Anne Rose Travel, Hospitality & Event ManagementYour client is mad at you because he wouldn't take your advice on buying trip insurance, and now he's lost his vacation investment due to an unforeseen problem. You're to blame for not forcing him to buy it. Just wave your magic wand, and presto! You've turned back the clock, and the client is agreeing with you that buying trip insurance is a smart move.
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Will ‘bleisure’ drive the travel industry in 2016?
Bambi Majumdar Travel, Hospitality & Event ManagementIt's not just business or leisure travel these days, it's both at the same time. The term "bleisure" (business plus leisure) has been making the rounds for the past year or two, but it seems to have gained momentum in the past six months and is set to make itself quite a phenomenon for the travel and hospitality industry in 2016.
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