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Would you trust a robot in an emergency?
Lynn Hetzler Science & TechnologyUnderstanding human trust in robots is increasingly important as we enter an age of self-driving cars and artificial intelligence. While science fiction suggests people have an inherent mistrust in robots, researchers from Georgia Institute of Technology recently found that humans may trust robots too much in high stress situations.
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Pay-TV providers are finally tuning in to cord‑cutting trend
Ross Lancaster Science & TechnologyIn today's Internet-centric world, the rise of "cord cutting" — people canceling their cable subscriptions in favor of digital, Internet-based services — has been a projected widespread trend for the better part of a decade. In response, cable providers themselves are beginning to bring Internet packages to the marketplace.
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Project management: 4 steps for attacking the IT project list
Galen M. Metz Science & TechnologyToday, there are simply too many projects. Historically, CIOs have faced project backlogs, but now the to-do list contains both business and technology changes, plus those in healthcare are seeing significant regulatory changes as well. Technology analysts suggest there is just too much.
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Is Snapchat growing bigger than Facebook?
Emma Fitzpatrick CommunicationsOver the course of the last year, Snapchat's growth has exploded. As a quick refresher, Snapchat is a mobile app in which you send videos and pictures to friends that disappear shortly after they're sent. The photos and videos are raw, authentic and minimally edited, making it incredibly refreshing for users accustomed to Instagram's endless filters.
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Industrial marketing begins with great content, but how do you…
Kyle Fiehler EngineeringMore and more research in the industrial sector is being conducted online. For instance, a study of 2015 digital media use in the industrial sector published by the firm IHS Engineering360 found that 77 percent of engineers use digital media to find parts, services and suppliers.
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What does Apple-FBI battle mean for future criminal cases?
Yvette Craig Law Enforcement, Defense & SecurityThe showdown between the FBI and Apple has become a dizzying kaleidoscope of issues reaching from the campaign trail to office cubicles around the country. Federal investigators say it's imperative to gain access to an iPhone used by one of the San Bernardino, California, shooters. Apple contends that by breaking into the encrypted phone it would create a backdoor that could be exploited by hackers, thus creating an unprecedented security threat to the tech giant's customers.
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Mobile devices are great — until they cause mental health issues
Jessica Taylor Mental HealthcareI recently downloaded a new game on my smartphone to pass the time during travel, but what I didn't know is that it would cause some significant issues. This new game, Color Switch, features a ball you have to bounce through a series of obstacles — all by tapping on the screen. How fast you tap will determine how quickly the ball moves. The catch, though, is you can only move through an obstacle when the color matches the color of the ball, which changes each time an obstacle is completed.
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Sci-fi writers rocket Lowe’s customer service into the 21st century
Danielle Manley RetailIn the last two years, customer satisfaction has declined across all retail sectors, according to a new report by ACSI. Satisfaction was highest after the Great Recession when companies were doing practically anything to win back customers. Now that retailers have regained their footing, they are increasing prices again and spending less time and effort on winning customers as they focus on planning ahead.
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What’s the key to halting healthcare hacking?
Scott E. Rupp Healthcare AdministrationHealthcare records for 1 in 3 Americans were breached in 2015, with records of nearly 112 million people affected by hackers, compared with only about 1.8 million individuals in 2014. That's the finding of cybersecurity vendor Bitglass, as reported recently by Health Data Management, following the analysis of breach disclosures maintained by the Department of Health and Human Services and required by HIPAA.
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Report: America’s 50 advanced industries and their impact on manufacturing
Chelsea Adams ManufacturingA newly released analysis by the Brooking Institution's Metropolitan Policy Program identifies 50 high-tech innovation industries deemed crucial to economic prosperity in the United States. However, without changes, these 50 industries face significant challenges to remain competitive on the global manufacturing landscape.
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