Galen M. Metz

Galen M. Metz, FLMI, AIAA, AIM, ACS, is a retired CIO in healthcare information technology. After 30 years of healthcare IT management, he currently lives in the Austin area and serves on the board of the Austin chapter of the Society for Information Management (SIM). He recently served as CIO of Group Health Cooperative in Madison, Wisconsin, with responsibilities for the electronic medical record system, health insurance system, self-service Web and mobile solutions, business intelligence and technology infrastructure. Under Galen's leadership, Group Health Cooperative was named to the InformationWeek 500 in 2010 and 2011, recognizing innovation in technology. This included winning the data analytics category across all industries in 2010. In 2012, Galen was named to Computerworld's Premier 100 IT Leaders.

Articles by Galen M. Metz

• 9 ways to improve your help desk

  "The corporate network is slow," the caller reported to our help desk. "I'm shopping on the Home Depot…

  Monday, December 05, 2016

• 9 ways CIOs can make their communication executive-friendly

  This is the time of year for CIOs to present to business executives their IT results for the year, IT…

  Thursday, November 03, 2016

• 4 key CIO partnerships and how to improve them

  I was delivering bad news to a business executive — the system was down. I had delivered such a message…

  Wednesday, October 05, 2016

• How CIOs can find and use competitive intelligence

  ​In my previous article on ​how the Food Network's "Chopped" program is like being a CIO, I mentioned…

  Wednesday, August 31, 2016

• Southwest outage illustrates critical importance of IT systems

  A Southwest Airlines computer glitch on July 20 caused 2,300 canceled flights across the United States.…

  Friday, August 05, 2016

• 6 ways the Food Network’s ‘Chopped’ is just like being a CIO

  I admit it: I am addicted to watching "Chopped," a reality cooking show on the Food Network in which…

  Tuesday, July 05, 2016

• 5 ingredients for IT staffing effectiveness

  ​Years ago, a colleague shared the following story with me. Struggling with a complex project, her…

  Friday, May 20, 2016

• 6 focus areas for improving your technology contracts

  In my previous article, I discussed five easy ways to manage IT costs. It starts with attacking costs…

  Monday, May 02, 2016

• 5 easy ways to manage IT costs

  My older son was a high school wrestler. In one of his matches, he ended up in a pretzel-like hold that…

  Monday, March 28, 2016

• Project management: 4 steps for attacking the IT project list

  ​Today, there are simply too many projects. Historically, CIOs have faced project backlogs, but now…

  Monday, March 07, 2016

• 7 ways to generate innovative ideas

  In the early days of NASA, according to an urban myth, astronauts discovered that ballpoint pens would…

  Monday, February 15, 2016

• Following the right path as a CIO

  Being a chief information officer (CIO) is a challenging job. Whether your goal as a CIO is to thrive,…

  Tuesday, January 12, 2016