Recent Articles
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The undeniable benefits of having happy customers
Jessica Taylor Business Management, Services & Risk Management"The customer is always right." These five important words form a motto within any organization. No matter what field you work in, engaging with others is a key aspect to your daily work life. Having happy customers begins with customer service, but great customer service begins with you.
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More evidence of positive effects of nature in built environments
Michael J. Berens Construction & Building MaterialsIncreased daylighting is now a common strategy for reducing energy consumption in buildings. It has the added benefit that it is also good for occupants. Exposure to sunlight and natural views have been shown to improve mood, increase productivity and enhance wellness.
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The board adopted the strategic plan — now what?
William D. Pawlucy Association ManagementSo, you just wrapped up a stellar strategic planning session, and the board adopts the new strategic plan. What happens next? The board has exercised its governance role in setting the strategic road map for the organization, and now it is staff's responsibility to put an effective operational work plan in place to execute.
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Eating pizza doesn’t have to be unhealthy
Dr. Denise A. Valenti Food & BeverageBrick oven, wood-fired, coal-fired, thick crust, thin crust, deep crust, cheese, white sauce, red sauce, pepperoni, sausage, pineapple, basil or mushroom. There is no doubt that pizza comes in many forms and can satisfy the multitude of tastes across the United States.
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Webinar recap: Social media without wasting your time
MultiView Association ManagementThe age of social media experimentation is over, and this resource-gobbling activity needs to pull its own weight. So how do you really engage members and other stakeholders — without wasting your time? How can you generate "content" that demonstrates value, particularly when the competition is "free"? Social media expert Randall Craig shares practical advice and insight in this tight, content-focused free webinar.
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How will US prescreening expansion affect air travel?
Matt Falcus Transportation Technology & AutomotivePrescreening facilities for passengers traveling on international flights to the United States are to be expanded to up to 10 more key cities in a bid to improve the handling of passengers upon arrival to the country's main gateways.
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5 simple tools to find a place to hunt
John McAdams Recreation & LeisureFinding a place to hunt can be really tough these days, especially if you aren't fortunate enough to own or lease some high-quality hunting land. However, public land is another good option that doesn't cost much to hunt on.
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A Grand Unified Theory for managing risk?
Dr. David Hillson Business Management, Services & Risk ManagementAlbert Einstein tried for decades to develop a single "theory of everything," but he failed. Since then, physicists have looked for a Grand Unified Theory to unify the various fundamental forces (weak, strong, electromagnetic and gravitational) and offer a more elegant understanding of the organization of the universe and the nature of matter, energy, space and time.
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The brain and autism: Challenging traditional testing
Dorothy L. Tengler Mental HealthcareAbout 1 in 68 children has been identified with autism spectrum disorder (ASD), according to estimates from the CDC's Autism and Developmental Disabilities Monitoring (ADDM) Network. Studies have shown that parents of children with ASD notice a developmental problem before their child's first birthday. Concerns about vision and hearing were more often reported in the first year, and differences in social, communication and fine motor skills were evident from six months of age.
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How your business can get a PR story this summer in 5 steps
Emma Fitzpatrick MarketingPublic relations versus advertising: the age old debate has been solved. We're inundated with ads now more than ever. Throughout the course of one day, we see an incredible 5,000 ads. That's one every 11.5 seconds. And how many of those can you ads can you recall? For most, the number is low. Much of the time, our brains barely see these ads — which means their messages certainly aren't sticking.