Recent Articles
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3 project management practices that deliver immediate results
Deborah Ike Religious CommunityRunning the day-to-day activities at a church can be complicated enough. Implement these three simple strategies to make managing projects less stressful and more efficient.
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Is RFID a solution to inventory dilemmas? Target thinks so
Danielle Manley RetailOn April 19, Target released a limited-time retail selection from Lilly Pulitzer, a designer well known for her resortwear. Problems started immediately. Target's website became overwhelmed, denying access to many shoppers — at one point shutting down entirely to deal with heavy traffic. Many online shoppers tried repeatedly with no success. And stores were no better option — lines formed early in the morning, emptying shelves faster than expected.
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The undeniable benefits of having happy customers
Jessica Taylor Business Management, Services & Risk Management"The customer is always right." These five important words form a motto within any organization. No matter what field you work in, engaging with others is a key aspect to your daily work life. Having happy customers begins with customer service, but great customer service begins with you.
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More evidence of positive effects of nature in built environments
Michael J. Berens Construction & Building MaterialsIncreased daylighting is now a common strategy for reducing energy consumption in buildings. It has the added benefit that it is also good for occupants. Exposure to sunlight and natural views have been shown to improve mood, increase productivity and enhance wellness.
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The board adopted the strategic plan — now what?
William D. Pawlucy Association ManagementSo, you just wrapped up a stellar strategic planning session, and the board adopts the new strategic plan. What happens next? The board has exercised its governance role in setting the strategic road map for the organization, and now it is staff's responsibility to put an effective operational work plan in place to execute.
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Eating pizza doesn’t have to be unhealthy
Dr. Denise A. Valenti Food & BeverageBrick oven, wood-fired, coal-fired, thick crust, thin crust, deep crust, cheese, white sauce, red sauce, pepperoni, sausage, pineapple, basil or mushroom. There is no doubt that pizza comes in many forms and can satisfy the multitude of tastes across the United States.
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Webinar recap: Social media without wasting your time
MultiView Association ManagementThe age of social media experimentation is over, and this resource-gobbling activity needs to pull its own weight. So how do you really engage members and other stakeholders — without wasting your time? How can you generate "content" that demonstrates value, particularly when the competition is "free"? Social media expert Randall Craig shares practical advice and insight in this tight, content-focused free webinar.
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How will US prescreening expansion affect air travel?
Matt Falcus Transportation Technology & AutomotivePrescreening facilities for passengers traveling on international flights to the United States are to be expanded to up to 10 more key cities in a bid to improve the handling of passengers upon arrival to the country's main gateways.
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5 simple tools to find a place to hunt
John McAdams Recreation & LeisureFinding a place to hunt can be really tough these days, especially if you aren't fortunate enough to own or lease some high-quality hunting land. However, public land is another good option that doesn't cost much to hunt on.
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A Grand Unified Theory for managing risk?
Dr. David Hillson Business Management, Services & Risk ManagementAlbert Einstein tried for decades to develop a single "theory of everything," but he failed. Since then, physicists have looked for a Grand Unified Theory to unify the various fundamental forces (weak, strong, electromagnetic and gravitational) and offer a more elegant understanding of the organization of the universe and the nature of matter, energy, space and time.