Recent Articles

• Why the best leaders are also great followers

  Tamara Lynch Business Management, Services & Risk Management

  You're sitting in your Sunday best at a desk in a plush corner office. You're facing the top executive of the company you've fantasized about working for since your first semester of college. Here comes that probing interview question: "Would you consider yourself more of a leader or a follower?" You answer with confidence: "A leader, of course!" It seems like an obvious response. No one in her right mind would call herself a follower.

• Quest for quiet: Considering noise control as an accommodation

  Pamela Hill Education

  When educators plan Individual Educational Programs for students with learning disabilities, they use several key considerations for possible instructional and test accommodations to help students improve their individualized learning.

• Automotive lightweighting drives plastics applications

  Don Rosato Engineering

  ​Every car model that is launched in the coming years is expected to include lightweighting measures. Mazda, for example, has set a goal to reduce the curb weight of all its new model cars by 15 percent (up to 220 pounds per car), through material replacement and engineering, redesigning features and shrinking parts dimensions. The company is also planning to improve its global corporate fuel economy average by 30 percent by this year.

• Tipping etiquette differences across the world

  Linchi Kwok Travel, Hospitality & Event Management

  I visited Auckland, New Zealand, earlier this month for the 13th APacCHRIE (Asia-Pacific Council on Hotel, Restaurant and Institutional Education) Conference. Because I thought New Zealanders would share similar values and customs with their friends in the U.S., I did not do any research about the etiquette in New Zealand — even though it was my first trip to the country.

• A world without identity and access management

  Dean Wiech Healthcare Administration

  It seems that every week the news is reporting on yet another story of hackers accessing sensitive information, compromising credit card systems or bringing websites to a crawl. One thing you seldom, if ever, read about is employees accessing information on the company's network they really should not be able to access.

• CVS buys Target’s pharmacy business: So what?

  Jason Poquette Pharmaceutical

  In a move that caught nearly everyone by surprise, CVS Health announced June 15 that it would purchase and begin operating the retail pharmacy business for Target. Soon, nearly 1,700 Target pharmacies and pharmacy personnel will be rebranded as a CVS/pharmacy operating within the Target stores. The move puts $1.9 billion into the pocket of Target, which had struggled to make a profit from its prescription business line.

• To test or not to test? That is the growing question

  Brian Stack Education

  ​Earlier this month, New Hampshire Gov. Maggie Hassan took a bold step in the debate over whether students can opt out of standardized testing. She vetoed a bill that would have allowed students to do so.

• Underage boozing is on the decline, but is America really drinking less?

  Cait Harrison Food & Beverage

  ​Kids these days: Maybe they're actually doing better than we thought. Or at least better than our own generations did as youths. Here's why: A new report from Substance Abuse and Mental Health Services Administration shows that both rates of underage drinking and underage binge drinking are on the decline. The study of people ages 12 to 20 found that between 2002 and 2013, underage drinking dropped from 28.8 percent in 2002 to 22.7 percent, while binge drinking fell from 19.3 to 14.2 percent for the same age group.

• Reader Sound-Off: Why can’t Amtrak get it right in the South?

  Ryan Clark Transportation Technology & Automotive

  One of passenger rail’s lasting downers following Hurricane Katrina is the loss of Amtrak service from New Orleans to areas east, along the Gulf Coast. Many remain unaware of this, but these areas still lack connection by passenger rail. Those who are aware find themselves in a state of disbelief. Recently, citizens and politicians in New Orleans and Orlando, Florida, have expressed desire for the return of that portion of Amtrak's Sunset Limited route. CSX Railroad agrees, and so does Amtrak. Why has nothing come to fruition?

• How supervisors can earn employees’ T.R.U.S.T.

  D. Albert Brannen Business Management, Services & Risk Management

  ​Every manager and supervisor wants their employees to trust them. Earning trust is difficult, but once it exists in a relationship, the sky is the limit. Employees who trust their superiors are more satisfied, productive and innovative. They are also less likely to feel a need to be represented by a union, file lawsuits against their employers and probably even work safer. So, how does one earn the trust of employees? This article offers five steps on the way toward earning employees’ trust.

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