Recent Articles

  • CHRS 2017: Opportunities in the era of disruption

    Linchi Kwok Travel, Hospitality & Event Management

    I was in Ithaca, New York, last week for the 2017 Cornell Hospitality Research Summit (#CHRS2017), where a good mix of industry professionals and academic researchers shared their viewpoints on the outlooks of the hospitality business and findings of relevant research.

  • The CEO’s role in recruiting volunteers

    Spenser Vilwock and Bob Harris Association Management

    ​It is widely known that a key responsibility of the board of directors is to identify future leaders. The effort ensures sustainability. Cultivating volunteers takes time and is a never-ending task. The question here is, "Should the organization's executive director and senior staff be involved?"

  • 3 ways leaders can improve open enrollment

    Catherine Iste Business Management, Services & Risk Management

    As leaders, we may be thrilled that we are not the ones leading open enrollment. Most of us barely have the interest or patience to handle our own coverage questions, let alone blow up balloons, coordinate events, and stay late to help others figure it out. Yet by leaving open enrollment up to HR or the brokers, we are missing an opportunity to reinforce a positive culture. Here are three simple, yet impactful, ways leaders can improve open enrollment.

  • A niche can make you rich, so start specializing now

    Fred Berns Marketing

    You may not be well-known in the business community, but that doesn't mean you can't be a business celebrity, and a wealthy one at that. Your shortcut to fame and fortune may be as simple as identifying a niche market, and becoming a specialist in it. Niche marketing entails targeting and focusing on a specific segment of an industry, one that is overlooked by other companies. That oversight leaves you with an opportunity to provide products and services that are otherwise unavailable.

  • Why wearables still aren’t catching on

    Scott E. Rupp Medical & Allied Healthcare

    Is this news really any surprise? Wearables, the "healthcare" devices that might be past their prime in the consumer market — even if they are still relevant — are just not catching on. New research suggests that people with more life satisfaction also are more likely to stick with the use of their wearable devices and the wellness programs these devices seem to promote. The new study, published in NEJM Catalyst, also looked at why other people give up.

  • Diversify to grow your revenues

    Lloyd Princeton Interior Design, Furnishings & Fixtures

    Interior design business activity has improved in recent months. My wish for you is that you have a prosperous final quarter as we enter the fall design season. However, many designers are not benefitting from the increase in demand, or they may be getting more business but are not realizing the revenues or profits they had hoped for at the beginning of the year. If you are one of them, it may be time to think about diversifying your revenue strategy.

  • Christmas planning from the administrator’s perspective

    Deborah Ike Religious Community

    Christmas may seem far away, but it’s definitely not too early to start planning. The challenge for church administrators is that you may be overlooked at times when it comes to preparing for big events. Since you’re not preaching, leading worship, or have an otherwise highly visible role, it’s easy for the rest of the team to forget that their plans impact you. One way to manage this is by asking a few simple questions early on in the planning process.

  • How can employers prepare for an active shooter in the workplace?

    D. Albert Brannen Business Management, Services & Risk Management

    ​Recent workplace shooting incidents across the country have caused many employers to realize that they need a contingency plan in case they have an active shooter situation at their work site. To protect your workforce and avoid liability under various laws, you should work with your management or security advisers to identify and develop an appropriate workplace critical incident protocol or plan.

  • Preparing for the gig economy

    Brian Stack Education

    It has been interesting to watch the job market change through the lens of many of my teacher friends who, for the duration of my 20 years in education, have taken part-time jobs to supplement their income. Today, technology has drastically changed the jobs I see them doing. For many, short-term jobs and projects known as "gigs" have started to replace the traditional job.

  • Exploring geology while RVing

    Cindy Belt Recreation & Leisure

    ​RVing allows you to see all sorts of locations. While collecting rock and fossil samples is forbidden in most state and national parks, looking at formations and the types of rocks and minerals is encouraged. Every park you visit has some sort of story. Many parks will have a display explaining the geological history of the land, or you can ask a ranger for information.