Recent Articles

• 5 tips for successful performance evaluations

  D. Albert Brannen Business Management, Services & Risk Management

  Performance evaluation programs can be immensely beneficial to employers. They can help management improve employee performance and adjust staff expectations. However, if done improperly, performance evaluations can create more legal liability than they help to avoid. This article lists five critical tips for making sure your performance evaluation system is on the right track.

• 3 major market forces changing the pet business customer

  Clarice Brough Pet Care

  In today's technology-driven market, business owners must continuously step up to the plate and embrace new retailing models. If I asked if you know who your customers are, you would probably say, "Sure I do, I help them with their pets daily, or at least weekly." But in just a few years there will be a new market place. Right now many of your customers — possibly most — are people heading into retirement age. There are some pretty young people too, but not as many in the mid-level age group of 25 to 40.

• Mental Health Parity and Addiction Equity Act: The basics for providers

  Jessica Belle Healthcare Administration

  On Nov. 13, the departments of Treasury, Labor, and Health and Human Services issued the final rules implementing the Mental Health Parity and Addiction Equity Act of 2008 (MHPAEA). This Act requires that group health plans that offer mental health or substance use disorder benefits apply the same type of financial requirements (deductibles, co-insurance) and treatment limitations (number of visits, scope of treatment) that the plan applies to medical and surgical benefits.

• Why HealthCare.gov should have been a mobile app

  Alex Bratton Healthcare Administration

  ​Of all the problems with the ​HealthCare.gov site, perhaps the most baffling is why it was created as a website in the first place. The main target of the HealthCare.gov website is young, healthy millennials, those aged 18 to 29 years old. Since millennials don't run up big healthcare bills, their monthly premiums will subsidize the insurance benefits of nearly 4.3 million older and less healthy Americans.

• Get more benefit from your benefits

  Michael J. Berens Association Management

  In my many years of conducting and analyzing member satisfaction surveys, I was always baffled by how few members were aware of, much less took advantage of, an association's member benefits. Recruitment materials usually list a plethora of discounts, privileges and affiliations exclusive to members as an enticement to join. Yet, the record shows that most members do not take advantage of most benefits — either because they are not aware of them or because they don't perceive them as having special value.

• 10 tips to help your clients help themselves

  Heidi Dawson Sports & Fitness

  Successful treatment of an injury or pain condition comes down to a working partnership between the therapist and the client. Each person has to keep to his/her end of the deal to achieve the desired result. Here are my top 10 tips for helping your clients to understand the importance of their own efforts, feel empowered into helping themselves and for aiding even the busiest or most forgetful client in getting their homework done.

• Does diversity matter in medical training?

  Jonathan Ryan Batson Medical & Allied Healthcare

  ​Maybe I was wrong as to think that diversity matters in the sociocultural melting pot of the United States. Maybe we were all wrong. Am I now doomed to believe that diverse thought and experiences, which shape lives to create new innovations and remove inequalities from the status quo, does not really matter? Maybe not. Maybe the approach to diversity is wrong.

• Clock is ticking: New acetaminophen combo limitations coming soon

  Jason Poquette Pharmaceutical

  Beginning next month, manufacturers of combination prescription products containing acetaminophen are expected to limit their APAP content to no more than 325 mg per dose. The significance of this is that many narcotic combination products currently being dispensed will soon no longer be compliant with these guidelines. The guidelines do not impact any OTC acetaminophen products or combinations.

• Beyond CSR reports: The real value of multistakeholder engagement

  Lucy Wallwork Natural Resources

  The oil and gas industry has a new buzzword: multistakeholder engagement. It regularly adorns the pages of corporate social responsibility (CSR) reports, and companies such as Tullow Oil are holding forums in its name. But what exactly does it mean? And can — and should — it go beyond the pages of those reports and make a meaningful difference to how firms do business?

• Pharmaceutical industry exerts influence on statin guidelines

  Dr. Jonathan Kaplan Medical & Allied Healthcare

  On Nov. 12, the American College of Cardiology and American Heart Association (ACC/AHA) came out with their 2013 guidelines for who should and should not be on statin therapy to lower their bad cholesterol levels. When I saw them, I was surprised by the recommendations of widespread expansion of statin use. The new guidelines recommended what amounts to one-third of American adults being placed on cholesterol-lowering statins. To me, this smacked of industry influence because it was so obvious that one particular industry would benefit greatly from these recommendations. Maybe I was being paranoid. So I decided to do a little research.

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