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Risk management: What could derail your project?
Deborah Ike Business Management, Services & Risk ManagementBusiness and projects are fraught with risks. While it’s tempting to bury our heads in the sand and hope everything goes smoothly, that’s not going to help when something inevitably goes awry. The wiser choice is to consider what could go wrong and take steps to prevent as much of that risk as possible. Since the first step is identifying potential risks to your project, here are several items to consider.
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Leading inclusive cultures that last: Niki Leondakis, CEO of Equinox Fitness…
Simma Lieberman Business Management, Services & Risk ManagementHaving worked with more than 100 organizations and spoken to thousands of employees, I’ve seen the difference between organizations that are really inclusive and those that are just good with slogans. I’ve seen leaders who abdicate company culture to human resources, and leaders who have vision and consistently create cultures where people thrive. Niki Leondakis is one of those leaders with vision, who knows how to support a diverse workforce and make everyone feel like they belong.
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Tips for tough terminations
Catherine Iste Business Management, Services & Risk ManagementA problem employee can have a ripple effect of toxicity in a department or organization. Oftentimes, as leaders, we know the employee must be fired but are unable to gather the evidence we feel is air-tight enough to make the case. Here are a few tips for tough terminations.
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How to cut the stress from frequent business travel
Lisa Mulcahy Business Management, Services & Risk ManagementAre you on the road two weeks or more out of the month? If so, there's a pretty good chance you feel more than a little burned out. A Columbia University study found that professionals who travel for business at this rate suffer more anxiety and depression than their non-traveling colleagues, are more likely to be smokers, tend to lead a sedentary lifestyle, drink too much alcohol and have trouble sleeping. All of these factors will not only make you miserable now, but can lead to a range of long-term health issues. So how can you regain your equilibrium and sense of well-being?
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When sympathy goes wrong
Anne Rose Business Management, Services & Risk ManagementHave you ever hired a person, not because you thought they would be an asset to your company, but simply because you felt sorry for them? You think, “no one else would ever hire this person,” or “they have a rough life and deserve a break.” Having sympathized with their circumstances, you bend over backwards to keep this person employed to give them an opportunity for a fresh start. In short, you’ve forgiven a lot of transgressions because of misplaced sympathy.
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Like basketball, master the fundamentals to improve the association
Robert C. Harris Association Management"Get the fundamentals down and the level of everything you do will rise," said Michael Jordan. The principle applies to both basketball and associations. Basketball engages an array of people and elements, including the players, coaches, owners, arena staff, referees, fans and media. Every component has to master the basics to be effective. Associations, too, have many elements that must interface to achieve the desired results.
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Agile proposal management: Proposal team roles
Maryann Lesnick Civil & GovernmentThe Agile Manifesto talks about people, communications, the product, and flexibility. With respect to people, agile practitioners value individuals and interactions over processes and tools. It takes a team to produce a winning proposal, and they must work together effectively through productive interactions. This does not mean that processes and tools are not important, but simply that the interaction between people on the team is more important.
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State of the industry: The 3 biggest changes to social media marketing
Emma Fitzpatrick MarketingSocial media marketing seems to change more than any other industry out there (except perhaps the tech industry itself). One day, your proven tactic to reach your audience no longer works. One week, a new social platform sweeps the web — only to never be heard from again. In short, you always have to be on your toes and on the lookout. That’s exactly what Social Media Examiner does. Each year, for the last 10 years, they’ve surveyed thousands of social media marketers and compiled an annual industry report.
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Infographic: Is your biggest security threat already inside your organization?
Rob Sobers Science & TechnologyWhat is your organization's biggest security threat? The answer may surprise you. While most companies imagine security threats in the form of malicious outsiders, the employees already in your organization may pose an even bigger threat. In fact, research suggests that insider threats account for anywhere from 60 to 75 percent of data breaches.
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How to handle a hot-headed client at the spa
Elizabeth Donat RetailIf you own or manage a salon or spa, then you know that some customers can be hard to handle. Whether it's a scheduling mix-up, a miscommunication or a disappointing service, sometimes clients can be extremely unhappy and want you to know about it. If you find yourself in a situation with an unhappy customer in your spa, then remember my expert tips below.
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