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Find something more important than your passion
Catherine Iste Business Management, Services & Risk ManagementIt turns out that trying to find our passion may be a futile search. For those of us who believe a passion is something we have and just need to discover, we may be setting ourselves up to fail. Researchers at Stanford and Yale found that those of us who believe passions can be found also tend to believe that once we find our passion, it will provide us with limitless motivation. Unfortunately, this means we may bounce from one thing to another, because as soon as the activity becomes difficult or unmotivating, we tend to believe it is because it is not our passion.
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Travel2020: Flight delays now measured in thousands — of years
Lark Gould Travel, Hospitality & Event ManagementThat innocuous two-hour aircraft maintenance interruption may seem like a minor inconvenience, but if added together with all the other interruptions per passenger at an airport in a given year, the delays can add up to thousands of years. A new study by FinanceBuzz examined the top 25 airports in the U.S. where passengers are most delayed. Not surprisingly, Chicago O'Hare International Airport (ORD), hometown hub of United Airlines and where the legacy carrier runs more flights than any competitor, the topped the list.
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A look at NEC’s enterprise solutions for hospitality businesses
Linchi Kwok Science & TechnologyI recently met with the hospitality team of NEC Global Enterprise Solutions at NEC Corporation's headquarters in Tokyo. The team gave me a brief introduction of what services NEC provides and a tour of the NEC Future Creation Hub, an interactive showroom for the company’s latest tech products. The trip to NEC's headquarters was, in fact, a follow-up visit after I met with the company’s hospitality team at HITEC 2019 in Minneapolis in June. After getting a sneak peek of what NEC offers, I wonder whether tech firms or hospitality companies are the force that drives the transformation of the industry.
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Hiring patterns are changing in the travel industry
Bambi Majumdar Travel, Hospitality & Event ManagementThe U.S. Travel Association's recent report, "Made in America: Travel's Contribution to Workforce Development," gives us a lot of hope for the industry, which ranks No. 1 for hiring. The report shares interesting aspects of the industry, like how it is poised to fill the skills gap. However, despite the rosy picture the USTA report painted, many travel businesses are finding it hard to fill open positions, let alone get qualified candidates. What is causing the dearth of talent? For an industry that has successfully come out of the recession better off and is poised for growth, this is a problem.
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Touring America’s musical instrument makers
Dave G. Houser Travel, Hospitality & Event ManagementAmerica’s musical instrument industry is humming right along. It netted $6.2 billion in revenues in 2018, with a profit of $341 million, according to IBISWorld, a Los Angeles-based marketing research firm. A number of instrument makers across the country, including several of the world’s leading guitar and piano manufacturers, invite interested music aficionados to tour their factories and workshops. Here are eight such manufacturers.
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New Hampshire’s North Woods provide rare relaxation
Steve and Diane Owens Recreation & LeisureThe North Woods area of New Hampshire is such a distinctively relaxing American region. It reminded us of our travels through British Columbia. At the Moose River RV Park in Saint Johnsbury, Vermont, locals told us to be extra careful driving on New Hampshire Highway 3. "Be very watchful of moose on the highway," they said. The countryside with the meadows and wetlands is ideal for moose yet the only animal we saw was a squirrel crossing the road. Hardly a cause for an accident!
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Infographic: The cost of downtime
Brian Wallace Science & TechnologyWhen the system stops, so does business. So, it is in your interest to resolve any problem as quickly as possible, and more than that, to prevent downtime in the first place. This is where infrastructure monitoring comes in. Every operating system is unique, and if you have a mixed IT infrastructure, you need a server monitoring service that caters to them all. There are several ways to look after your IT infrastructure. Learn more with this infographic.
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When you’re too keen to make a sale at any cost
Anne Rose RetailIt's happened to me, and maybe it's happened to you. You’re so keen to make a sale that you overrule the warning signs your gut is giving you. I recently fielded a phone call from a distressed woman who needed help planning a honeymoon, but no other travel agents would speak with her. My first thought was, "Are you that much of a pain in the neck that no one will talk with you?" And as fast as that thought entered my head, it fled. Why didn't I listen to myself?
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How Milan’s airports are handling the temporary closure of Linate
Matt Falcus Transportation Technology & AutomotiveClosing one of a country's busiest airports for three months in the summer period might sound like a recipe for disaster, but that's exactly what's happening in Milan as Linate Airport has ceased flights to undertake essential upgrades. Linate closed on July 27 following the final departure to Palermo late the previous evening. Work has now commenced on a string of upgrades to the airport — the most notable of which is the complete resurfacing of main runway 18/36. It is expected to reopen on Oct. 27.
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4 unique American cities to explore for your next vacation
Julie Anne Wells Travel, Hospitality & Event ManagementAre you tired of the same old vacation plans to sit on the beach all day? Sometimes it’s more exciting to explore a new place and experience the local food and fun. But narrowing down which city to choose can be difficult. With a country as expansive and culturally diverse as America, there are lots of intriguing cities to explore. Here are four cities full of unique landmarks and attractions for you to add to your travel bucket list.
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