All Association Management Articles
  • 2 succession planning rules for unique roles

    Catherine Iste Business Management, Services & Risk Management

    Single points of failure can instantly disrupt any business. Institutional knowledge is great unless it is locked inside one head. Having a team member that can rock multiple roles is awesome, unless the role becomes a purple unicorn that can never be replaced. Just as rock star employees can elevate the team, the productivity and acceleration they provide a business is tenuous if they cannot be replicated. Follow these two rules to create a succession plan for even the most unique role.

  • The right way to use your professional intuition

    Lisa Mulcahy Business Management, Services & Risk Management

    You probably know the value of trusting your gut in your life — often, going with that instinct is the best course of action to take. Yet, when it comes to using your intuition professionally, things can seem a bit trickier. You don't want to make a hasty move without backing up your hunch with concrete facts and data; but at the same time, ignoring your intuitive feelings, which are often honed through years of experience, is unwise if your choice becomes too technical. Use the following science-based strategies to utilize your instinct most effectively.

  • Yes, you can be confrontational

    Anne Rose Business Management, Services & Risk Management

    The word "confront" has acquired such a negative connotation. When someone is described as confrontational, you think of an argumentative person, or a critical, whiny person. Someone who enjoys "picking a fight," or is a bully that enjoys beating others down. It doesn’t need to be that way. Confront only means to face head-on, directly, and unequivocally. This is often healthier than passive-aggressive actions that some managers take to avoid confronting unacceptable behavior.

  • A strategic plan implementation survey for the board

    Robert C. Harris Association Management

    So, your board retreat was fun. A crescendo of good ideas were offered. The team got better acquainted. A three-year strategic plan was drafted. But come Monday morning, when daily routines set in, the retreat participants soon forget what was decided or the priorities to which they agreed. Before the retreat ends the most important question is, "What’s next?" What can be expected?

  • 2 major ways female leaders fail ourselves — and how to stop

    Catherine Iste Business Management, Services & Risk Management

    Sometimes, it is the most obvious advice we fail to follow. After all, when we hear things over and again it can be difficult to listen with an open mind. Yet, if we step back and reconsider advice that may seem trite as a tried and true fundamental, we can shift our perspective and start to focus on nailing the basics. Here are two major ways leaders, particularly women leaders, tend to fail ourselves and how we can stop doing them.

  • How to provide a more heart-healthy workplace for employees

    Lisa Mulcahy Business Management, Services & Risk Management

    You appreciate how conscientious and loyal your employees are, and you want to keep them with your organization for many years to come. Letting them know by words and actions that you care about their health and well-being is a first step in making this goal happen — and letting your staff know their great value to you. Creating a more heart-healthy workplace is an effective and easy way to make this happen, according to multiple studies.

  • Presenting the association operating system

    Robert C. Harris Association Management

    There is no single prescribed way to operate an association. With more than 150,000 in the U.S., the management and governance styles are diverse. The book "Traction: Get a Grip on Your Business" describes an "entrepreneurial operating system" (EOS) with six key components. For associations, let’s call the concept the AOS — the association operating system. Each component of the system should connect with best practices and documentation to support high-performing organizations.

  • 3 reasons to have a side hustle

    Catherine Iste Business Management, Services & Risk Management

    We are so busy at work that it can be difficult to believe that adding something would actually make work easier. Yet, the benefits of engaging in side projects outside the office are numerous. Whether it is a scrapbooking business or trying to write a play, here are three reasons to keep pursuing that dream and invest in your side hustle.

  • How to pick the best trade show booth location: Part 2

    Wendy Parsley Travel, Hospitality & Event Management

    Trade shows can be an expensive endeavor for any marketing budget. Whether you are exhibiting at a small industry event or a massive convention, you may have a bit of sticker shock once you add up the cost of the exhibit space, booth structure and signage, marketing materials, and everything else associated with your participation. We’ve put together a list of tips that will help you de-mystify the exhibit floor plan and locate the best location for your exhibit space.

  • Leading and leaving an inclusion legacy in 6 steps

    Simma Lieberman Business Management, Services & Risk Management

    Everyone’s success in your organization is predicated on how you include employees in the mission of the organization, and how you instill the mindset that their work makes a difference. This is important, as you hire new people in your organization that may be different than the majority of your employees in some way; culture, race, age, gender, etc. Hiring a visibly diverse workforce is not enough.