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It’s a candidate’s market: 3 tips for employers
Catherine Iste Business Management, Services & Risk ManagementThe recruiting process can be tough. A stronger economy and increasingly competitive sectors are making it even more difficult to retain the best candidates through multiple rounds of interviews to the offer. How do you successfully land a great new employee when they have multiple strong offers? Here are three tips for employers in a candidate’s market.
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Fast strategies for defusing team conflict
Lisa Mulcahy Business Management, Services & Risk ManagementYour staff is in the middle of a huge project — and stress levels are rising. A small misunderstanding between two team members can lead to a mistake that the whole group then needs to pitch in and take care of — and if you're not careful, resentment and disagreement can fester and make everyone less than productive. Need to step in? Use these proven tips to restore harmony and get everyone back to doing their best work.
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Wellness trends in the workplace: Do they stack up?
Ana Reisdorf Medical & Allied HealthcareAccording to the recent Workplace Wellness 2017 Survey Report conducted by the International Foundation of Employee Benefit Plans, up to 75 percent of employers offer some type of wellness program to employees. The primary goal of these programs is not only to help maintain a healthy workforce, but also to reduce healthcare costs, boost attendance, and increase productivity. The survey revealed that common wellness trends for 2017 include coverage for chiropractic services, sponsoring wellness events and competitions, providing standing desks and fitness trackers, as well as offering healthier food in cafeterias and vending machines.
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The essence of an association
Robert C. Harris Association ManagementDoes an association have an essence? Every nonprofit has a statement of purpose, programs, members and a board of directors — but what about essence? Essence means a core nature or indispensable quality, especially something abstract that determines its character. There is reason to know the essence. It can help predict outcomes. It may differentiate the association from organizations with similar purposes.
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The best ways to handle your business’ influx of Facebook messages
Emma Fitzpatrick MarketingFeeling a bit overwhelmed by the number of notes in your business’ Facebook inbox? Over the last two years, people have been talking and communicating more than ever before. That means more social media posts, emails and video chats. But the biggest increase has been in messaging. Sixty-seven percent of people say they use messaging apps more now than they did two years ago, according to a 2017 Facebook study.
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Ideal vs. best: Rethink assumptions about the right candidate
Catherine Iste Business Management, Services & Risk ManagementFit is like the F-word of hiring: it can mean so many different things and using it can get you in trouble. Yet, when determining which candidate to hire, how they mesh with the rest of the team is a critical component of success. We can end up distracted by the things we think are important as opposed to focusing on the things we need. Here are a few tips to help rethink assumptions and hire the right candidate, right now.
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5 ways high-performance organizations make meetings effective
J. Elise Keith Business Management, Services & Risk ManagementFor many entrepreneurs, the decision to become a founder promises both a shot at realizing a dream and an escape from the frustrations of their old jobs. "In my company," they vow, "we’ll never waste time in pointless meetings." Fast forward to employee 25, and their team is bogged down in pointless meetings. What’s worse is that scrappy entrepreneur is leading these meetings! As our businesses grow up, are we doomed to be just like the leaders from our past?
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Developing leadership that builds diversity, equity, inclusion is a learning…
Simma Lieberman Business Management, Services & Risk ManagementAn inclusive leader takes their best practice and inclusion mindset with them wherever they work. While we most often hear about inclusion, diversity and culture in corporations, good leadership is also found in higher education, health care and other industries. I recently spoke with Terri Givens, provost of Menlo College in California, about how she came to be seen as an inclusive leader.
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How and why to create a personal motto
Catherine Iste Business Management, Services & Risk ManagementCEOs, high-level executives and recruiters have the shortest attention spans. Yet, some of our most critical professional moments require us to impress members of these groups quickly and profoundly. A personal motto can be a great tool to help us take advantage of those critical junctures in our careers as well as keep us moving forward on our career path. Here are a few tips on how and why to create a personal motto.
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The Ten Commandments for customers
Anne Rose RetailMuch ado is made about delivering excellent customer service. You take care of your customers, give them the products and services they desire, go out of your way to treat them respectfully, and diligently work hard to earn their business and loyalty. But do customers have a reciprocal obligation to earn your respect — and service — by treating you equally well? I think there are mutual obligations in the business-customer relationship. Here are my Ten Commandments for customers.
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